Windows 10: Playback Devices Prioritization Issue

Before I downloaded Windows 10, the sound would come out of my laptop speakers like normal. When I'd plug in my headphones, the sound output would automatically switch over to my headphones. Then when I would detach my headphones cable, the sound output would automatically switch back to my laptop speakers. Since I've downloaded the new Windows 10, I can only get sound from either my headphones or my laptop speakers exclusively. If I set my laptop speakers to the default playback device, the sound will ONLY come through the speakers, both when my headphones are unplugged or plugged in. If I set my headphones to the default playback device, the sound will ONLY come through my headphones when they are plugged in but will receive NO audio output whatsoever through the laptop speakers when I unplug the headphones. I don't know the technical terms for this sort of issue, but I hope I was able to give enough description for someone to help. Please and Thank You!

:)

 

Issues with accessing playback devices after upgrading to Windows 10

Hi Vohn,

As you are facing issues with accessing the playback device option on your device, do not worry we will help you with this issue.

This issue might have occurred due to corrupted/ outdated audio drivers, try the below troubleshooting steps and check if it helps.

Step 1: I suggest you to run
Hardware and Devices troubleshooter as it checks for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.

• Press Windows key from the keyboard, type
  Troubleshooting and select it.
• Click on view all option on the upper left corner of
  Troubleshooting window.
• Select the Hardware and Device
  options from the list.
• Click Next to run the
  Hardware and Device Troubleshooter.

Step 2: I suggest you to refer to the below Microsoft help article try the troubleshooting steps suggested and check if it helps.

Fix sound problems

Hope it helps. Get back to us with an updated status of this issue for further assistance.

Thank you.

 

Playback devices


Before I received the Creators update, plugging my headphones into the front jack socket did not automatically switch the default playback device from speakers to headphones. I had to go to the playback device menu and do this manually. Since the update, plugging in the headphones works exactly as it should but, oddly, the headphones no longer appear as an option in the playback menu. Any suggestion why?
It has also been some considerable time since I was able to access the via hd console. Clicking on VIAAUD in Program Files has no effect whatsoever. Any views on this?

 

How do I add a "Play device" to my "Playback devices"?

Hi James,



Thank you for posting your query in Microsoft Community.



Sorry for the inconvenience caused to you. I’ll certainly help you with this.

I suggest you to try the following steps and check if it helps.

• Right-click on the speaker icon on your taskbar.
• Select "Playback Devices".
• On a empty space, right click and select both Show Disconnected/Disabled Devices
  
• Check if your headphone is shown in the devices list.
• If yes, right click on it select and Set as default device.

Hope this helps you. Keep us posted with the status of the issue to assist you further.



Thank you.