Windows 10: Playback through headphones in jack on Windows 10 not working

Currently, on my Windows 10 PC I have the following strange behavior: my speakers and my USB headphones both will play sound fine, but my headphones in the headphone jack do not play sound. Additionally, my headphones are not listed under playback devices when they are plugged in.What I have tried so far:Restarting ComputerDouble-checking volume mixer to make sure I did not accidentally mute my computerRight-clicking sound icon and following all steps in “Troubleshoot Sound Problems” and restartingTroubleshoot Settings → additional troubleshooters → playing audio and following all the stepsGoi

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Headphone jack won't work

Hi,

I'm Nikah, a fellow customer, and an expert user. I'm happy to help answer your question.

Sorry for the inconvenience it caused you. If uninstalling or updating your sound drivers doesn't work. You can try disabling front panel jack detection. This is one of the simplest ways to resolve Windows 10 won’t recognize the headphones issue.

If you have the Realtek software installed on your computer or laptop, follow these steps to disable the headphone’s jack detection:

Right-click the Start button

Select Run

Type Control Panel then press enter to open it

Select Hardware and Sound

Find Realtek HD Audio Manager then click on it

Go to Connector settings

Click Disable front panel jack detection to check the box

Try on your headphones again to see whether this solution works for you.

If disabling the front panel jack detection doesn’t fix the Windows 10 won’t recognize headphones issue, try the next solution.

Another reason why your headphones may not be recognized by Windows 10 is the sound format. If this is not set correctly, then you may have the same problem over and over.

Here’s how to go about changing the default sound format:

Right-click Start

Click Control Panel

Click Hardware and Sound

Select Sound

Under Playback, double click on Default Playback device

Switch to Advanced tab

Change the default sound format from the drop-down menu

Try plugging in your headphones again to check if this solution fixes the Windows 10 won’t recognize headphones issue.

If changing the default sound format doesn’t work for you, try setting your headphone as the default playback device using these steps:

Right-click the Start button

Click on Control Panel

Select Hardware and Sound

Click Sound

Under Playback, right-click and select Show Disabled devices

From the list of headphones, right-click on your headphone device name

Select Enable

Click Set as Default

Click Apply

Once you follow all these steps, plug in your headphones again and check if they’re working.

I hope this helps! Please let me know if you have any further questions.

Sincerely,

Nikah J.

Expert

 

Headphone jack won't work

Thanks for the reply!

I did Step 1 and restarted my PC after the update and the headphone jack still won't work.

I tried to do Step 2 but when I reach the Playback tab it only shows an icon for speakers. There is no icon for headphones at all to select as default.

 

Headphone jack not working

Hi Jonathan,

Issues with headphones or headphone jack could have happened due to hardware issues. To isolate your concern, we suggest that you update your driver. You can follow this
link for the steps on how to update drivers in Windows 10.

If the issue still occurs, we suggest that you contact your manufacturer to check and troubleshoot your hardware issue with headphone jack.

Let us know if there is anything else we can do to help.