Windows 10: Playing a game and then game crashes with errors in event log.

See bottom for explanation about what happens.The description for Event ID 13 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.If the event originated on another computer, the display&nb

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Getting nvlddmkm error in event viewer, game crashing

Hi,

I've been getting nvlddmkm errors in event viewer every time I play the game Outlast 2 which was just released. I'm using Lenovo IdeaPad laptop, while not high specs, it can run the game at 60fps at mid-high settings with no problem so I highly doubt that it's not meeting minimum requirements. Gonna keep it point form for easy read.

Symptoms:

• Within 1-10min of gameplay, game would freeze for a few seconds then throw a "Outlast 2 has stopped working" Windows error
• Few seconds after clicking "close program" in the error, it would throw a "Rendering thread exception - fatal error"
• After closing that, it would finally throw a Microsoft Visual C++ runtime error "RUNTIME ERROR! R6025 -pure virtual function call"
• In event viewer, I get about 16 or so error events, "The description for Event ID 13 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer" (screenshot)
• Also get a warning event in event viewer usually on top of error events, "Display driver nvlddmkm stopped responding and has successfully recovered"
• Only game crashes, windows not affected

Specs:

• Windows 10 64-bit with anniversary update, no creators edition
• i7-4700MQ
• 8GB RAM
• Nvidia GT750M Optimus, latest driver as of this post which is 383.22

Things already tried:

• Absolute minimum graphic settings in-game + windowed mode
• Disable hibernate/quick start in power options and restart computer
• Use DDU-safe mode to uninstall everything Nvidia related, then manually download 383.22 and reinstall it, didn't install GeForce Experience or PhysX
• Use DDU-safe mode to uninstall everything Nvidia related, then manually download 368.81 to roll back, didn't install GeForce Experience or PhysX
• Power options -> PCI Express -> maximum power settings
• Power options -> processor power management -> max processor state -> change to 99% instead of 100%
• sfc scannow in CMD (no errors)
• DISM checkhealth in CMD (no errors)
• Adding TDRDelay registry key and set it to 10
• Whitelist entire game directory in Windows Defender
• Create new windows user account and launch game from that account
• Force game to use integrated Intel HD graphics -> this would prevent any crash, but obviously be unplayable at like 5fps. So this means it's something wrong with Nvidia drivers, and not my computer?

I even chatted with service rep from Nvidia, they're out of ideas too and told me "check with Lenovo", lol.

Does anyone have any other ideas?

 

Unable to play video games on Windows 10, black screen after log-in screen

Hi Natasha,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

I understand the inconvenience you are facing with accessing the Windows 10 operating system, we will help you with this issue.

Do let us know the following to assist you better with this issue:

• From where are you trying to play the video games (downloaded/ from website)?
• If you are playing games from website which browser are you using?
• Were you able to see any error code/ error message when the game crashes?
• Are you able log-in to your computer?

This issue might have occurred due to corrupted/ outdated display drivers.

As you see black screen while logging to the desktop, I suggest you to refer to the below Microsoft article about this issue, try the troubleshooting steps and check if it helps.

Black screen after upgrading to Windows 10

Also, I suggest you to install all the pending updates on your device.

Steps:

• Connect to the internet.
• Press Windows key and type
  updates.
• Click on Check for updates.
• Under Windows Updates, click on
  Check for updates.
• Try to install the updates being shown.

Hope it helps. Kindly update the status of this issue and required information, we will be happy to help you further.

 

Minecraft game crashes on launch

Hi Dylan,

Thank you for posting your query on Microsoft Community. Let me assist you.

• Are you getting any error message when the Minecraft game crashes?

You may try repairing the game from the Control Panel and check if it helps to resolve the issue. Refer the link below for steps to repair a program on Windows 10.

http://windows.microsoft.com/en-us/windows-10/repair-or-remove-programs#v1h=tab02

Further make sure all pending updates are installed on the computer and also check the Event Viewer logs at the time when the game crashes.

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.