Windows 10: Playing Game (HoN) Screens go Black, needs hard reset. Only gaming

Discus and support Playing Game (HoN) Screens go Black, needs hard reset. Only gaming in Windows 10 Gaming to solve the problem; Hi People, I built my own PC and its been running great for 2 years. Using an SSD for OS and boot, and 1TB black drive for games and programs.... Discussion in 'Windows 10 Gaming' started by gangel77, Sep 17, 2016.

  1. gangel77 Win User

    Playing Game (HoN) Screens go Black, needs hard reset. Only gaming


    Hi People,

    I built my own PC and its been running great for 2 years.

    Using an SSD for OS and boot, and 1TB black drive for games and programs.

    I recently installed "Heroes of Newerth" for some giggles. I dont believe it is a highly intensive game on the GPU but i get some crazy crashes on my pc.

    Pretty much Ill be running HoN and Skype and both screens just go black, no sound or beeps, no error, nothing.

    My keyboard nad mouse lights are still on.

    My keyboard has multiple user levels, (4) each have different colour lights, but none of the user levels work, which makes me think the driver is not running on that, so maybe the pc has 'mostly' crashed.??

    Ive done a SMART test and all good
    Done a memory test (windows) and 100%, no errors found.

    Aside from this i dont know what the next step is.

    Usually i solve these on my own, but since there is no error I can't even google tog et something more sepcific!

    ideas anyone?

    Thanks for any advice or suggestions,

    Gangel

    :)
     
    gangel77, Sep 17, 2016
    #1

  2. Random freezes since upgrading to Windows 10 from 7

    The freezes can ocur whenever but seems to be more frequent when i play games (exampel of games are Dayz and HoN).

    When the computer freeze the only thing i can do is restart the computer with the power button.

    Link to minidump (DMP) :
    OneDrive (Dump)
     
    MikaelSjöblom, Sep 17, 2016
    #2
  3. Games re-start in the middle of a game

    Hello Oliver,

    I'm inclined to follow RoyGRM's line of action - albeit it a waiting game (sorry for the pun).

    I looked through the Nvidia forums posting and thought there is a lot that could go wrong following the process.

    When I played Pyramid this morning, I had a reset to start once and when I played again I got a black screen with the white writing of the game screen and had to close and re-open. The game played right through this time and TriPeaks played right through
    as well.

    It is annoying, but hopefully there will be a patch to resolve this issue.

    Thanks for the help.
     
    Rod Styles, Sep 17, 2016
    #3
  4. Archie123 Win User

    Playing Game (HoN) Screens go Black, needs hard reset. Only gaming

    have you looked in event logs at the time of the crash to see if thats showing anything , id be 99% its your gpu driver crashing
     
    Archie123, Sep 17, 2016
    #4
  5. gangel77 Win User
    Hi Archie, thanks for the response.

    There are a few errors but i dont know what ids important.

    Errors:
    Event Log 6008
    DistributedCOM 10016
    AppModel-Runtime 69

    Critical:
    Kernel-Power 41 Task (63)

    The distributed Com one was before it ccrashed this morning when i was not home!
    This occured when comp was doing nothing, just had firefox open, but no gaming. i was out of the house and i found it "black screened" when i got home after work!
     
    gangel77, Apr 5, 2018
    #5
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Playing Game (HoN) Screens go Black, needs hard reset. Only gaming

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