Windows 10: Please add the ability to unlock a locked Microsoft account with an alternative email address

Discus and support Please add the ability to unlock a locked Microsoft account with an alternative email address in Windows 10 Customization to solve the problem; I have a Microsoft account that has been locked because I was trying to send an email! When I try to use my phone number to get a security code, I... Discussion in 'Windows 10 Customization' started by SSJ9BKDylan, Dec 23, 2019.

  1. SSJ9BKDYLAN
    SSJ9BKDylan Win User

    Please add the ability to unlock a locked Microsoft account with an alternative email address


    I have a Microsoft account that has been locked because I was trying to send an email! When I try to use my phone number to get a security code, I continue to get “Usage limit exceeded. Try again tomorrow.” I want to use an alternate email address to request a code! Please add the ability to unlock a locked Microsoft account using an alternate email address ASAP!

    :)
     
    SSJ9BKDylan, Dec 23, 2019
    #1
  2. NEWTEKIE1
    newtekie1 Win User

    Unauthorized Emails from my account?

    It is more than likely that your email account was hacked, either by a virus sniffing your password, or just simply hacked.

    Either way, change your password on your email account. Unfortunately the damage by already be done. They already have your contact list and your email address associated with that contact list. There is nothing stopping them from sending out emails using their own SMTP servers to everyone on your contact list and claiming the emails are from your email address. They don't actually have to have access to your yahoo account or even any yahoo server to send emails to people that come from your address.
     
    newtekie1, Dec 23, 2019
    #2
  3. GROGGUBUS
    Groggubus Win User
    Changed Microsoft Email Account Address, now locked out of xbox live.


    Hi, i have a windows 10 account problem thats stopping me signing into xbox live.

    i changed my windows 10 sign in email address on the microsoft account page, i wanted all my accounts to use gmail.

    1st, i added my gmail account. Then i made my gmail account my default account email address

    That created issues on onedrive, and i didnt want that headache, so i changed my sign in email address back to outlook and removed my gmail account from the accounts page. Now, when i go to settings - accounts, it still displays my gmail address, which is - im sure - why i cant login to xbox live on my pc. The following pic should read (username)@outlook.com, not (username)@gmail.com

    Please add the ability to unlock a locked Microsoft account with an alternative email address [​IMG]


    Any ideas?

    EDIT

    when i try and create a local account, i get this issue...

    Please add the ability to unlock a locked Microsoft account with an alternative email address [​IMG]
     
    Groggubus, Dec 23, 2019
    #3
  4. SHAWN 'CMDR' KEENE [MVP]
    Shawn 'Cmdr' Keene [MVP] Win User

    Please add the ability to unlock a locked Microsoft account with an alternative email address

    Changing my Windows 10 email address

    Here's how:

    • Go to Settings > Accounts
    • Click "Sign in with a local account instead" and complete the steps
    • Go back to Settings and click "Sign in With a Microsoft Account" and use your new email address instead.
    --

    Or if you have purchases on that account that you want to keep (games, movies, whatever), an alternative is to simply go to https://account.microsoft.com/profile and choose "manage how you sign-in to Microsoft". There you can simply add your new email address
    as an alternative username (and you can login to Microsoft using any in that list, they're all the "same account" at that point).
     
    Shawn 'Cmdr' Keene [MVP], Dec 23, 2019
    #4
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Please add the ability to unlock a locked Microsoft account with an alternative email address

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