Windows 10: Please help black screen after updating to windows 10

Discus and support Please help black screen after updating to windows 10 in Windows 10 Support to solve the problem; I decided to upgrade to widows 10 from windows 8.1. Everything was fine until after it asked me to accept some settings to do with windows 10 and it... Discussion in 'Windows 10 Support' started by Astrid, Sep 21, 2015.

  1. Astrid Win User

    Please help black screen after updating to windows 10


    I decided to upgrade to widows 10 from windows 8.1. Everything was fine until after it asked me to accept some settings to do with windows 10 and it explained some new and improved apps that have been upgraded in windows ten. After using the recommended settings I can't really remember what happened next but my computer restarted and it showed the HP logo, loaded for a bit then my screen was completely black. I thought it was something to do with the installation so I left it for a bit. After coming back to check on it, the black screen was still there. I wiggled my mouse and a cursor came up. The cursor was the default arrow but it was flickering between the arrow and the loading blue circle. Again I thought it was something to do with the update. After leaving it for a bit more it was still on the same screen. I looked up a few guides on the Internet to see if I could fix the black screen but none have worked. I tried windows key + p to Change between monitors ( I have a laptop HP envy) I tired control alt delete on all different moniters but none came up with anything. If you have a solution please help.



    :)
     
    Astrid, Sep 21, 2015
    #1

  2. Windows 10 black screen with cursor

    After updation of my laptop core i3 5547 from Windows 8.1 to Windows 10 successfully now Iogin but after here appear black screen with functional cursor Alt cntrl +delete is working but black screen please anyone help me..
     
    shadmohammad, Sep 21, 2015
    #2
  3. Frequent black screen/unresponsive requiring hard boot

    Hi,

    Please provide more information to help you better:

    • Are you getting black screen before sign in or after sign in?
    • Have you made any changes to your computer prior to this issue?
    • Have you installed all the pending Windows updates?

    I suggest you to follow the steps form the below article for “Black Screen” issues and check if it helps.

    Troubleshoot black screen problems

    http://windows.microsoft.com/en-us/windows-10/troubleshoot-black-screen-problems

    Please get back to us with an update on this issue, we will be happy to assist you further.

    Thank you
     
    Karthicka_R, Sep 21, 2015
    #3
Thema:

Please help black screen after updating to windows 10

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