Windows 10: Please help fix an issue i am having with phone link

Discus and support Please help fix an issue i am having with phone link in Windows 10 Software and Apps to solve the problem; When i try to open the phone link on my computer it gives me this error message. "ms-phone: phonelink?scenariold=settingsa COM call to an ASTA was... Discussion in 'Windows 10 Software and Apps' started by Alexis Lopez2, Jul 25, 2024.

  1. Please help fix an issue i am having with phone link


    When i try to open the phone link on my computer it gives me this error message. "ms-phone: phonelink?scenariold=settingsa COM call to an ASTA was blocked because the call chain originated in or passed through another ASTA. This call pattern is deadlock-prone and disallowed by apartment call control"Please help.. Thank you!

    :)
     
    Alexis Lopez2, Jul 25, 2024
    #1

  2. im having trouble with phone link.

    Hi, yourmom2066

    Welcome to the Microsoft Community.



    I'm sorry to learn that you're experiencing problems with Phone Link, unfortunately these types of issues are often at the design level and there is no direct solution available to you, it's most likely a bug in the application itself.



    In this case, you can provide feedback by following the steps below:

    • Open the Link to Windows app on your Android device.
    • Tap on Settings > select the "Provide feedback" option.

    I sincerely hope that your issue will be fixed soon.

    Best Regards

    Martin | Microsoft Community Support Specialist
     
    Martin - MSFT, Jul 25, 2024
    #2
  3. phone memory issue

    Hi Venkata,

    To resolve you issue with Windows phone storage, we would like to know more about the issue by answering the following questions below:

    • What model of phone are you using?
    • Do you have an SD card inserted?

    For some tips and steps to prevent full memory, we suggest that you visit this link:

    Storage on my phone.


    We also suggest that you
    Use OneDrive on Windows phone
    for additional storage.

    We look forward to your response.
     
    Anthony Gal, Jul 25, 2024
    #3
  4. Please help fix an issue i am having with phone link

    Phone link - clicking action in Actionable Notifications

    Hello, David Kennedy3

    Welcome to Microsoft Community.

    I’m sorry to hear that you’re having trouble with the Phone Link app and your Motorola Razr+. I did some tests and found some methods for you.

    One thing you can try is to update both the Phone Link app on your PC and the Link to Windows app on your phone. Sometimes, outdated versions of these apps can cause compatibility issues and prevent the actions from working properly.

    • You can check for updates in the Phone Link app by opening Settings > About > Check for updates.
    • You can also check for updates in the Link to Windows app on your phone by going to Settings > Check for updates, or by going to Details > “…” (More) > About Link to Windows.
    Another thing you can try is to reset the Phone Link app on your PC. This will clear the app’s data and cache, which might fix some glitches or bugs. To reset the Phone Link app, follow these steps:

    1. On your PC, go to Settings > Apps > Apps & features.
    2. Find Phone Link in the list of apps and select it.
    3. Click Advanced options.
    4. Click Reset.
    5. Restart your PC and try again.
    Get more details of Troubleshooting from this article: -<Troubleshooting the Phone Link app - Microsoft Support>

    If none of these steps work, you can also try to unlink and relink your phone and PC. This will refresh the connection between the devices and might solve the problem. To unlink and relink your phone and PC, follow these steps

    1. On your PC, open the Phone Link app and click Settings.
    2. Click the ellipsis in My Devices to delete your phone
    3. Follow the instructions on both devices to link them again.
    I hope these suggestions help you resolve the issue. If you still have problems, this could be the specific version's error, You can wait patiently for the next update fix, Microsoft attaches great importance to user experience, you can submit your issues and suggestions through the Feedback Hub, and the development team will regularly review submissions for ideas or fixes.

    Please share the feedback link here after submitting as it will allow others on the forum to vote for your submission, including me. More votes will lead to more visibility and higher priority to the development team.

    Best regards,



    Chandy |Microsoft Community Support Specialist

    -----------------------

    * Your patience and cooperation are highly appreciated.
     
    Chandy - MSFT, Jul 25, 2024
    #4
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Please help fix an issue i am having with phone link

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