Windows 10: Please help fix the challenge phrase glitch

Hey guys although nobody touched my pc its giving me the challenge phrase and when I type it correctly it tells me to enter my pin and when I enter my pin it tells me to wait for two hours or change the sign in option which I can't do btw and when I try to wait it goes back to the challenge phrase and I have to redo everything I even tried to do it in safe mode and it didn't work please help me because I have a test very very soon

:)

 

challenge phrase

Hi and thanks for reaching out. My name is Anthony.

I'm Independent Advisor and I'm happy to assist you.

I came across to your post and wanted to assist.I hope we can work together to find a solution for you.

First, "Challenge Phrase" is a new approach taken by Microsoft to thwarting brute force attacks or cyber trespassers. This attack involves a simple process of trying all common or likely PIN codes over and over until the correct code is finally discovered.
When a PIN gets entered incorrectly four times in a row, users are sent to a different screen where they are requires to enter a specific phrase.

May I know what are you trying to do before the challenge phrase prompted?

And what do you mean by nothing happens? Did this mean you where directed to another windows?

Kindly give further details so I can suggest or give you a step by step procedure to fix this.

Thank you and Keep Safe.

 

Challenge phrase

Hello Aleena Sheikh,



Welcome to Microsoft Community.



The challenge phrase does not require you to write it down. In general, after you have entered the wrong Pin number several times, you will see the prompt:

If you want to enter it again, enter challenge phrase A1B2C3

A1B2C3 is the challenge phrase. Since you have remembered the correct password, please enter the correct password after entering.

If you are currently stuck in a certain step, or have encountered a problem that cannot be explained by the text, I welcome you to provide the corresponding screenshot here so that I can better understand.

If anything is unclear, please do not hesitate to let me know.



Best regards,

Mitchell - | Microsoft community support expert from MSFT

 

Challenge Phrase

I keep getting the request for a challenge phrase and do not know it. How do I change the challenge phrase?