Windows 10: please help i can not run health check

Discus and support please help i can not run health check in Windows 10 Customization to solve the problem; this is shiowing https://answers.microsoft.com/en-us/windows/forum/all/please-help-i-can-not-run-health-check/af4a3a40-6486-4df3-9a5d-d597e28e6cfa Discussion in 'Windows 10 Customization' started by PranoyChoudhury, Jun 25, 2021.

  1. please help i can not run health check


    this is shiowing

    :)
     
    PranoyChoudhury, Jun 25, 2021
    #1
  2. Jaune Bel Win User

    Health & Performance Report Not Available on 2 user accounts except the administrator's account in the laptop has Health Report

    We appreciate your time responding back to us. At this point, we would suggest that you access the built-in Administrator account to and check if you would be able to perform a Health Check from it. Here are the steps on how to enable the built-in Administrator
    Account:

    • Right-click on the Start button.
    • Select Command Prompt (Admin).
    • Type the net user administrator /active:yes and hit
      Enter
      .

    After completing these steps, you should see a message that you've done the command completed successfully. Sign out from your current user profile and you'll see the Administrator account as one of the choices.

    Let us know if you would be able to perform a system health check on your account and we'll assist you with the next steps needed.

    Once you're successful with performing a health check on the Administrator account, we would suggest that you disable it from your personal user profile by following these steps:

    • Right-click on the Start button.
    • Select Command Prompt (Admin).
    • Type the net user administrator /active:no and hit Enter.

    Let us know how it goes and we'll assist you further.
     
    Jaune Bel, Jun 25, 2021
    #2
  3. Anna Bon Win User
    Device Performance & Health feature

    This can be an issue with the old driver, update or hardware. However, for us to fully identify what is causing the issue, we may need to perform some troubleshooting steps. Please follow the steps below and check if it helps:

    Step 1: Use System File Checker to check for system file corruption.

    • Right-click (or press and hold) the Start 
      button, then select Command Prompt (Admin).
    • Enter sfc/scannow(note the space between "sfc" and "/").
    Step 2: Perform a clean boot. It will start Windows by using a minimal set of drivers
    and start up programs. It will also eliminate software conflicts that could occur when you install a program, or an update, or when you run a program in Windows.

    Once done, check if your Device Performance & Health will work and generate a report.

    Let us know the result of the suggested steps.

    Thank you.
     
    Anna Bon, Jun 25, 2021
    #3
  4. please help i can not run health check

    Health and Fitness App: After the upgrade to windows 10 the 3D Body and Symptoms checker no longer work. Is there a fix for this?

    Hi,

    Thank you for posting your query on Microsoft Community.

    I understand your inconvenience. We will assist you to resolve this issue.

    I suggest you to download and run the app troubleshooter from the following link and check.

    Method 1: Run the app troubleshooter.

    http://windows.microsoft.com/en-us/windows-10/run-the-troubleshooter-for-windows-apps

    If the issue still persist, I suggest you to uninstall and reinstall
    Health and Fitness App and check if it helps.

    Method 2: Uninstall Health and Fitness App.

    Follow the steps provided below to uninstall Health and Fitness App.

    • Go to start page.
    • Click on All apps.
    • Right click on Health and Fitness App.
    • Click on uninstall option.
    After uninstall the Health and Fitness App, you may reinstall it again from Windows Store.

    Hope this helps. Do let you if your issue is resolved. For another query, feel free to contact us.

    Thank you.
     
    Syed Md Bilal, Jun 25, 2021
    #4
Thema:

please help i can not run health check

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