Windows 10: Please help! I tried to factory reset my computer by saving all the files on a USB and then...

submitted by /u/Daryyaaa
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:)

 

Save files before resetting to factory settings

Hi Camille, my name is Max and I'm an independent advisor.

I suggest you follow the steps:

Advanced Options - Automatic Repair screen - Command Prompt. Type there ‘notepad.exe’.

Notepad window –click on File. Open to locate the files that you’d like to copy to the USB.

Plug in the USB device to the USB port. Copy the files and folders that you want to save. Paste them in a new folder on the USB drive. Safe you the files you need repeating the above steps.

Once done, proceed with resetting your PC to factory settings.

 

PC is stuck on boot screen. How do I save my files and then rest my pc to factory settings?

Hi NyJam22,

Thank you for posting your question in the Microsoft Community.

Please follow these steps to save the files on the PC before you reset the PC to Factory Settings:

1. From Advanced Options from the Automatic Repair screen that you see, go to Command Prompt and type ‘notepad.exe’.
   
2. From the Notepad window, press File and open to locate the files that you want to copy to the USB.
   
3. Plug in the USB device to the USB port. Now copy the files and folders that you want to save and paste it in a new folder on the USB drive. Please repeat the file saving steps as needed to save all the desired files.
   

Once this is done you can now proceed with the Reset of the PC to Factory Settings.

Please reply to us with the results to help you further,

Regards,

Srimadhwa B

Microsoft Community - Moderator

 

Windows 10 infinite restart black screen

Thank you john for all of your help i decided to get the usb my computer came with and factory reset it i didnt have anything that personal or valueable so its ok thanks for the help though i appreciate it