Windows 10: Please Help! Locked Out Of Email!!

Hi, I have never made a post on here before. I am locked out of my primary Microsoft email, that I have had for a long time. I am almost certain that it was hacked. When I try to sign into the email, it prompts me to send a code to verify my identity. However, it is sending the code to the same email that I am locked out of, so I cannot access the code. Can anyone help? Is there a way to get around this verification process?On some platforms, I am still logged in. Such as Google and YouTube. While other platforms, it has me logged out and I am unable to log back in, such as Outlook and Xbox.

:)

 

help to remote connect

not sure how to use both programs u 2 suggested, i need more helpful steps thanks

 

email contacts

Hello,

Thank you for writing to Microsoft Community Forums.

To add an email to your contacts, I suggest you to follow the steps mentioned below:-

1. Open Yahoo Mail, click on the Contacts icon.
2. Now click on a contact.
3. Click Edit Details.
4. Add email address to the contact.
5. Click Save.

If you are using Mail App and want to edit contacts stored in People App, I suggest you to refer to following article under
Edit contacts
for steps to edit the contact and add an email.

Hope it helps.

Sandeep Kumar M

Microsoft Community – Moderator

 

no email on windows 10

Hi Rick,

To further isolate the issue, we may need additional information:

• Any troubleshooting steps you’ve done so far?

• Have you made any changes in settings after upgrading to Windows 10?
• Are you receiving any error messages?

We suggest following the steps provided in the article mentioned below and see if it helps you to resolve the issue.

Errors sending or receiving email.

Please get back to us with the status of the issue.

Regards.