Windows 10: Please, help me find a reason for a BSOD

Hi everyone!I've got a BSOD when watching YouTube in Chrome. Please, see a DMP file attached. 092523-20546-01.dmpI'd appreciate any help in finding the root-cause of the issue. Please, let me know if some other info is needed.Thanks!

:)

 

BSOD Unknown Reason

The dump file on the 18th was caused by Quick Heal again. The later ones appear to be due to bit flips. I would recommend enabling Driver Verifier on all third-party drivers using the following instructions:

1) Search for verifier using the Start Menu and select the verifier.exe, accept the UAC prompt and you should be presented with the following screen:





2) Tick the following options as shown below





3) Ensure that you select the option to enable you to select drivers yourself





4) Select all drivers which are not Microsoft related and then click the Finish button. Afterwards, please reboot the computer and Driver Verifier will continue to run in the background. Please do not select the drivers which are prefixed with dump_

 

help to remote connect

not sure how to use both programs u 2 suggested, i need more helpful steps thanks

 

BSOD- atikmpag.sys

This is most likely due to an installation/upgrade error with ATI driver's. I suggest doing DriveSweeper and the following:

• Drivesweeper all drivers & in Safe Mode
• Unistall all drivers that aren't used in DriveSweeper (CCC Profiler Updates, MSI AfterBurner, anything related to ATI that use's it's drivers.)
• After you do this, the first thing you need to do is go into Device Manager and Unistall your ATI Drivers

Once your done, restart the PC and then try installing the latest drivers.


I had several issues with this in the past, but I overcame it with logical reasoning and whenever I have a driver issue, I just use these steps and I always overcome the problem.

Best of luck! *Toast :toast: