Windows 10: Please help me HRM.file infected on my pc

Hi Guys,

I don't know what to do, just found out on my desktop a new icon when i was clicking on it it says that i got randsomware, when i was looking on my drives some files where encrypted even my USB. Please tell me what to do are there any free software that i can use?

Thank you in advance,

Soufyan

:)

 

steps taken for infected Pc's.


I was hoping someone could give me a list of step by step instructions you use as a guide to clean virus, malware...etc. so I can keep my PC clean if it gets infected.

thx

 

steps taken for infected Pc's.


Hi:

There is no one set of "boilerplate", "cookbook" or standard steps.
Each computer is unique.
Each malware infection is unique.
Proper diagnosis, cleanup and repair depends on the particular infection and the system that is infected.
The process can be tedious and time-consuming, often requiring the use of multiple powerful tools, in the proper sequence.
Many of them can actually damage the system if deployed improperly by untrained computer users.

Bottom line:
Malware cleanup is best done with *customized* support provided by trained individuals who know what tools to use and how to use them.

There are a few folks with such expertise here at this forum (I am not one of them).
And there are a number of reputable computer disinfection fora where trained malware removal experts provide free, custom assistance.

Cheers,

 

Infected by mail.ru virus


I reinstalled Java, now its version is 64-bit. We have deleted and cleaned a lot of things. So I think I shouldn't think my PC is infected now. I thought silly about residual files, sorry for that. This infected virus disrupted my psychology. Anyway, is there any step to clean or do something else for harmful file or stuff in my PC?

Thanks.