Windows 10: Please help me troubleshoot why my computer keeps randomly and suddenly shutting off and...

My problem seems to be very similar to this thread which is closed but didn't seem find a solution:Bradley Campbell Created on March 19, 2023 Kernel-General Event ID 12 Triggers Event ID 41My computer keeps randomly shutting down and restarting, it seems to mainly happen when I play video games, might even be exclusively while some game is running. Games I was playing when this has happened: Eve online, Palworld, IcarusThis has happened very randomly for weeks now and I'm at a loss. Please helpSome things I have tried to resolve this issue but didn't work:making sure all windows updates are up

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My Computer Keeps Shutting Down By Itself But Not Infected Or Hacked.

Hi Ethan,

There several reasons why your computer is shutting down automatically. For us to provide you the proper troubleshooting steps, kindly answer the questions below:

• Were there any changes made on your computer before encountering the issue?
• Are you encountering an error message when your computer automatically shuts down? If so, what is the error message that you're getting?
  
• Does the issue occur when you're performing a specific task on your computer or does it occur randomly?
• What are the troubleshooting steps that you've done so far?

 

computer keeps shutting down randomly

I really need help with my computer. My computer keeps randomly shutting down and when i turn it back on it loses all its charge. Like right now it was at 100 percent, but it randomly shut down and now it has zero. what should i do please, i need to use my computer for school. please help fast

 

HP Notebook shuts down randomly

Hi David,

It is possible that your Notebook shut downs randomly due to corruptions. To isolate your issue, we'd like to gather more information:

• Have you made any recent changes prior to this issue?
• Did you get any error messages?
• Are you referring to Internet Explorer or Microsoft Edge?
• What troubleshooting steps have you done so far?

Meanwhile, we suggest that you follow that steps in this
article to scan for corruptions and restore corrupted system files. If the issue still persists, we recommend that you perform the instructions to restore Windows corruptions error by clicking on this

link.

Keep us posted if you need further assistance.