Windows 10: Please help my laptop is stuck while upgrading from win10 to win 11

Discus and support Please help my laptop is stuck while upgrading from win10 to win 11 in Windows 10 Software and Apps to solve the problem; So I was upgrading from win10 to win 11 and now it's stuck on "working on updates 26% Please keep your computer on." Please anyone help me it's been 2... Discussion in 'Windows 10 Software and Apps' started by KanakBodkhe, Feb 17, 2023.

  1. Please help my laptop is stuck while upgrading from win10 to win 11


    So I was upgrading from win10 to win 11 and now it's stuck on "working on updates 26% Please keep your computer on." Please anyone help me it's been 2 hours since it started

    :)
     
    KanakBodkhe, Feb 17, 2023
    #1
  2. DG369 Win User

    Upgrade to Win 11

    Trying to upgrade laptop to Win 11. My processor is listed on Microsoft compatibility list as one that will work with Win 11, but the health check says it won't and therefore will not allow upgrade. All other items on list are ticked green. Any advice please?

    Thanks.


    Please help my laptop is stuck while upgrading from win10 to win 11 fe1ea70f-a9b3-4059-b4d0-849fc2d3ffb1?upload=true.png
     
    DG369, Feb 17, 2023
    #2
  3. wee_ones Win User
    Win10 Anniversary upgrade

    Hello - I'm trying to upgrade to the Win10 Anniversary on a client's laptop. The laptop previously had Symantec Endpoint Protection, but it was removed before the free upgrade was performed from win7 home edition. The copy of SEP was not compatible with
    the upgrade to Win10, but it was supposedly successfully removed.

    Now the Anniversary upgrade stops and reports that it can't continue due to incompatibility with SEP. I've checked the startup, there's no SEP listed, there's no active SEP components listed under the task manager, and I'm unable to manually remove registry
    keys through the regedit program.

    So: would it be possible to:

    Roll back to the previous win edition, reinstall SEP, then remove SEP, and upgrade to Win10 again?

    Manually edit the registry (assuming that I can find the offending key(s)) so the installation can complete?

    I don't have access to the latest copy of clean wipe, so I'm not sure that would help.

    Please provide any suggestions and thanks in advance

    Bill
     
    wee_ones, Feb 17, 2023
    #3
  4. aronchick Win User

    Please help my laptop is stuck while upgrading from win10 to win 11

    Stuck in Windows 10 Upgrade

    My computer seems to be stuck in a Windows 10 failed upgrade loop. I was running fine on a beta version of Windows 10, and then I came downstairs one morning to see it repeatedly booting, attempting to repair, then rebooting. The steps I've taken to diagnose are:

    • Attempting to boot off a USB drive (with all drives disabled in BIOS) - this fails at the point of the blue windows screen
    • Attempting to boot the machine itself and getting into "repair/safe mode" using F7
    • Looking at the BIOS for obvious failures (e.g. RAM that should be there is missing) - nothing obvious is wrong.

    I am fairly certain the build version was 9926. For many months, the system would attempt to upgrade, and then say "it failed" for some reason and roll back.

    Suggestions for next steps?
     
    aronchick, Feb 17, 2023
    #4
Thema:

Please help my laptop is stuck while upgrading from win10 to win 11

Loading...
  1. Please help my laptop is stuck while upgrading from win10 to win 11 - Similar Threads - Please help laptop

  2. Receiving error while upgrading to Windows 11, please help?

    in Windows 10 Gaming
    Receiving error while upgrading to Windows 11, please help?: Hi all!We are rolling out Windows 11 upgrades to all capable devices, this is using the installation assist.We have been mainly successful with these, however, I have experienced a few devices that provide an error message Windows 11 installation has failed. This error...
  3. Receiving error while upgrading to Windows 11, please help?

    in Windows 10 Software and Apps
    Receiving error while upgrading to Windows 11, please help?: Hi all!We are rolling out Windows 11 upgrades to all capable devices, this is using the installation assist.We have been mainly successful with these, however, I have experienced a few devices that provide an error message Windows 11 installation has failed. This error...
  4. Help me please, I rebooted my laptop, and while it was rebooting it was stuck at 36%...

    in Windows 10 Gaming
    Help me please, I rebooted my laptop, and while it was rebooting it was stuck at 36%...: Help me please, I rebooted my laptop, and while it was rebooting it was stuck at 36% for more than 3 hours now so I decided to forced shut the laptop downOnce it was closed I re-opened the laptop again, Then this "Choose an operating system" shows there was 2 options Windows...
  5. Help me please, I rebooted my laptop, and while it was rebooting it was stuck at 36%...

    in Windows 10 BSOD Crashes and Debugging
    Help me please, I rebooted my laptop, and while it was rebooting it was stuck at 36%...: Help me please, I rebooted my laptop, and while it was rebooting it was stuck at 36% for more than 3 hours now so I decided to forced shut the laptop downOnce it was closed I re-opened the laptop again, Then this "Choose an operating system" shows there was 2 options Windows...
  6. Please help my laptop is stuck while upgrading from win10 to win 11

    in Windows 10 Customization
    Please help my laptop is stuck while upgrading from win10 to win 11: So I was upgrading from win10 to win 11 and now it's stuck on "working on updates 26% Please keep your computer on." Please anyone help me it's been 2 hours since it started...
  7. Please help my laptop is stuck while upgrading from win10 to win 11

    in Windows 10 Gaming
    Please help my laptop is stuck while upgrading from win10 to win 11: So I was upgrading from win10 to win 11 and now it's stuck on "working on updates 26% Please keep your computer on." Please anyone help me it's been 2 hours since it started...
  8. Stop code: 0xc000021a while upgrading from win 7 to win10

    in Windows 10 Installation and Upgrade
    Stop code: 0xc000021a while upgrading from win 7 to win10: HiiI have amd sempron 145 2gb ram500gb ,160gb harddiskDigilite dl-960gm-gs3 fx mobowhich is exact copy of asrock 960gm gs3 fx plus my mobo company dont have official siteI have win 7 ultimate x64 which works just fine, but I decide to upgrade to win 10...made a bootable drive...
  9. Please help with upgrading a laptop from HDD to SSD

    in Windows 10 Ask Insider
    Please help with upgrading a laptop from HDD to SSD: Hello all, As per title please help if possible. I’ve not used windows aside from at work for over ten years. My partner’s grandfather has kindly gifted her a basic HP laptop. I have bought an 8Gb stick of ram which I have installed as it only had 4Gb before and from what we...
  10. Stuck on "setup is preparing" screen while upgrading from Win7Pro to Win10

    in Windows 10 Installation and Upgrade
    Stuck on "setup is preparing" screen while upgrading from Win7Pro to Win10: Trying to install WIN10 on one of our computers. It has Win7 Pro. Using Windows creation tool. Its after 7:30 pm now and since 3:30 am this morning it has been stuck on a screen displaying the following message: Setup is preparing your computer for first use. And I guess...