Windows 10: Please help or direct me to the correct forum

Hello, I was playing a video game (fallout 4) and received a couple error messages while playing. They did not affect the game so I continued to play a bit longer then closed the game as normal. A couple windows were still open and one I didnt recognize that was called “dwm”. When i clicked the window on the task bar it wouldnt maximize so I figured it was not responding and just closed the window from the taskbar. As soon as I did this, the monitor went into sleep mode as if it just lost connection to the computer.

Now whenever I restart the computer, it loads the chipset loading screen, then the windows loading screen(all normal) and then when it actually starts windows, screen immediately goes blank again. It still plays the windows starting chime and acts like its running normally but refuses to display on thr monitor. Its like it wont reinitialize dwm when I start it up anymore, i dont know computers very well.

Does anyone have any ideas whats happening?

:)

 

Windows 10 shows Direct x 12

Hi Jagdishservi,



Thank you for posting your query in Microsoft Community.

I apologize for the inconvenience caused. We are glad to help you.

• 
  Where have checked for the version of Direct x?
  

I suggest you to follow the below steps and check:

• 
  Press Windows + R keys together.
  
• 
  Type dxdiag in the run prompt and hit enter.
  
• 
  Now check for the version of Direct x.
  

Hope this information helps. Do contact us with the updated status of the issue. We will be happy to assist you.



Regards,

Jenith

 

help to remote connect

not sure how to use both programs u 2 suggested, i need more helpful steps thanks

 

Forum upgrade complete

Hey W1z, any comment on alternating row colors to make things easier to read in the thread lists?

Like this: