Windows 10: Please insert MSFS Game disc

Hello! I would like you to help me if you can with a solution to the following problem:I got my XBOX Gamepass and I want to play Microsoft Flight Simulator. Yesterday, however, I had a problem after I had installed about 200 GB of the game: when I tried to enter the game, the following error appeared: Please Insert Microsoft Flight Simulator Game Disc. I&nb

:)

 

MSFS CTD

Dear AshleyAh Jack,

Welcome to the Microsoft Community



Thank you for reaching out and sorry to hear that you're experiencing crashes with Microsoft Flight Simulator. Let's try to resolve this issue together.

From the details you've provided, it seems like the crash may be related to the 'ntdll.dll' file, which is a vital system file used by Windows. Here are a few steps you can follow to try and resolve this issue:

1. Update Windows and MSFS: Ensure that both your Windows operating system and MSFS are up to date. Windows updates often include fixes for system files like 'ntdll.dll'.
   
2. Run MSFS as an Administrator: Right-click on the FlightSimulator.exe and select 'Run as administrator'. This can sometimes resolve permission issues that could be causing the crash.
   
3. Verify Integrity of Game Files: Since you have MSFS through Steam, you can verify the integrity of game files to ensure that none of the game files are corrupt or missing. To do this:
   
   • Right-click on Microsoft Flight Simulator in your Steam library.
     
   • Go to 'Properties' -> 'Local Files' tab -> 'Verify integrity of game files'.
     
4. Disable Background Applications: Sometimes, other running applications can interfere with the game. Try closing unnecessary background applications before launching MSFS.
   

If after following these steps the issue persists, please provide additional information such as any recent changes made to your system or additional error messages that appear. This will help us further diagnose the problem.

We appreciate your cooperation and patience. Let us know how it goes!



Best Regards,

Martin | Microsoft Community Support Specialist

 

"Insert a disc" error

Thank you for updating us. For better assistance regarding the "Insert a disc" error that you are experiencing, we would like to ask the following questions:

• Have you tried inserting the CD/DVD to another computer?
• Have you tried inserting a different CD/DVD to your computer?
• Can you send us a screenshot of the error message?

Regards.

 

Flight Simulator 2020 asking to insert a disc

My name is . I'm an Independent Advisor and I'll be glad to help you today.

Please, try to follow solutions provided by MSFS support

https://flightsimulator.zendesk.com/hc/en-us/ar....