Windows 10: Please my computer doesn´t go to windows desktop and it requires me BITLOCKER RECOVERY KEY

Discus and support Please my computer doesn´t go to windows desktop and it requires me BITLOCKER RECOVERY KEY in Windows 10 Installation and Upgrade to solve the problem; Hello everyone, yesterday WINDOWS requires me to shut down and update and I did it, but now when I want to run the computer, it show me this screenI... Discussion in 'Windows 10 Installation and Upgrade' started by LeonardoReyes6, Mar 10, 2022.

  1. LEONARDOREYES6
    LeonardoReyes6 Win User

    Please my computer doesn´t go to windows desktop and it requires me BITLOCKER RECOVERY KEY


    Hello everyone, yesterday WINDOWS requires me to shut down and update and I did it, but now when I want to run the computer, it show me this screenI don´t know my RECOVERY KEY, I try to search it in microsoft account but microsft account says that I don't have recovery key, what can I do?Please HELP¡¡

    :)
     
    LeonardoReyes6, Mar 10, 2022
    #1
  2. SHAFEEQ_KHAN
    Shafeeq_Khan Win User

    bitlocker recovery key

    Hi Singh,

    Thank you for writing to Microsoft Community Forums.

    In order to get clarity on this issue and assist you with appropriate troubleshooting steps, please reply with the answers to the questions below.

    1. Are you not able login to your computer due to BitLocker Recovery Key?
    2. Did you ever setup BitLocker Recovery Key on your computer?
    3. Are you not able to login to your Microsoft Account to find the BitLocker Recovery Key?
    4. Are you using Windows 10 Home or Windows 10 Professional?

    Meanwhile, try finding BitLocker Recovery Key if you have ever setup BitLocker Recovery Key for your computer.

    Please elaborate on the issue, so that we can understand the concern and get back to us to help you further.
     
    Shafeeq_Khan, Mar 10, 2022
    #2
  3. JOY KEMPRAI
    Joy Kemprai Win User
    recovery bitlocker blue screen

    Hi Rick,

    Please follow the suggestions below and check if you are able to boot to your desktop.

    • Places to look for your BitLocker key:
      • On a printout you saved. Look in places you keep important papers.
      • Saved on a USB flash drive. Plug the USB flash drive into your locked PC and follow the instructions. If you saved the key as a text file on the flash drive, use a different computer to read the text file.
      • In your Microsoft account. To get your recovery key, go to
        BitLocker Recovery Keys.

    • Or ask someone for help:
      • Ask someone with administrator privileges on the same PC to unlock it with their key.
      • If your PC is connected to a domain (usually a work or school computer), ask a system administrator for your recovery key

    Hope this helps in resolving the bitlocker recovery keys. Keep us posted on the bitlocker recovery key issues. We are happy to help!
     
    Joy Kemprai, Mar 10, 2022
    #3
  4. SINGH SHWETA RAJKUMAR
    Singh Shweta Rajkumar Win User

    Please my computer doesn´t go to windows desktop and it requires me BITLOCKER RECOVERY KEY

    bitlocker recovery key

    Hi Shafeeq,

    Please find my answers to your questions below:

    1. Are you not able login to your computer due to BitLocker Recovery Key? - Yes, I am unable to even start my laptop unless I enter the recovery key.
    2. Did you ever setup BitLocker Recovery Key on your computer? Nope
    3. Are you not able to login to your Microsoft Account to find the BitLocker Recovery Key? Yes. I have a microsoft account and am able to login usually. But i am unable to login when I try to find the bitlocker recovery key.
    4. Are you using Windows 10 Home or Windows 10 Professional? Windows 10 Home

    When I on my laptop, there is a blue screen that asks me for bitlocker recovery key. I have tried asking my laptop company (Lenovo) and my institution both but no one has any answer to this. I have my bitlocker recovery ID number if that can help me find
    the recovery key.

    Waiting eagerly for a response.

    Thanks, and regards,

    Shweta
     
    Singh Shweta Rajkumar, Mar 10, 2022
    #4
Thema:

Please my computer doesn´t go to windows desktop and it requires me BITLOCKER RECOVERY KEY

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