Windows 10: Plugged in a dell dock into USB 3.0 slot. Computer is Acer, now a "USB device is not...

Hello,


I plugged in my dell dock from work into my home laptop's USB-C port to try and see if I could use multiple screens. As in the title "the usb device is not recognized" pops up every 10 seconds.


So far, I have done the following:


1. Uninstall all the USB drivers in device manager and restart

2. Reset the PC while keeping my files


The only thing that works is disabling the "USB root hub 3.0" in the device manager. Please note that if I uninstall this driver then restart the same things happens. When I plug in another device to the USB-C port it also goes away.

:)

 

Microsoft Display Dock as "USB Hub"

Hello guys

I've a Microsoft Display Dock but no need to use it with my Lumia 950 - BUT: I'm searching for an USB Type C or Thunderbolt 3 Dock anyway. So hey, I could use my Microsoft Display Dock for that!

But when I plug it in, I get the message "Try improving the USB connection / DisplayPort connection might not work. Try using a different cable"

Some Facts in advance:

• Laptop is a Dell Precision 5510 with USB Type C / Thunderbolt 3
• Windows 10 Enterprise is installed
• I use the original cables
• USB Ports of the Display Dock work fine
• DisplayPort and HDMI do not work (as the error message says)

Any idea how to get it to work? Is it possible to "daisy chain" the dock?

Thanks a lot,

Manuel

 

USB ports not working on CalDigit ThunderBolt 3 Mini-Dock with HDMI

Good day all,

I have two Windows 10 laptops, a mid-2019 Razer Blade 15" base model, and a 2019 MacBook Pro 16" running Boot Camp. I am having issues with the USB ports on a CalDigit ThunderBolt 3 mini-dock with dual HDMI on both computers. When I have the mini-dock plugged
into the TB3 port and I plug in a USB device into the mini-dock, the USB device does not show up. However, if I disconnect the mini-dock from the MBP, insert the USB device into the mini-dock, then connect the mini-dock to the MBP, then the USB device shows
up. As long as I keep at least one USB device plugged into the mini-dock, I can insert and remove USB devices and they operate as expected. However, as soon as I remove all USB devices from the mini-dock, it stops recognizing any USB devices again. I have
tried the mini-dock with keyboards, mice, and flash drives all with the same results. I have discovered that when I plug the MiniDock in and then a USB key, although the USB key does not appear, if I go into the Windows Device Manager and click on “Scan for
hardware changes” the USB key mounts and opens up as it should. It seems like the automatic detection of hardware changes does not work for USB devices plugged into the TB3 MiniDock. I have confirmed that all the latest updates in both Windows 10 and macOS
Catalina have been installed along with the latest video card drivers in both. Has anybody else experienced this? Any suggestions how I might resolve the issue? CalDigit says that they have not seen this issue and that it is a driver issue of some sort in
Boot Camp and/or my Windows install.

Glen

 

Kensington Launches the SD4700P Universal USB-C and USB 3.0 Docking Station

Kensington understands that no business wants to be tied to USB 3.0 technology as it is being replaced by faster and better protocols, while at the same time recognizing that it isn't practical for an organization to incur the expense and loss of productivity to replace every legacy device with one that supports USB-C. So we are pleased to announce the release of the SD4700P Universal USB-C and USB 3.0 Docking Station (K38240, SRP $219.99), which gives organizations full support for both USB-C and USB 3.0 devices from laptops using both Windows and macOS.

"At Kensington, we value the trust that consumers and organizations have placed in us since we introduced the first Universal Docking Station. As technologies improve, we are committed to providing our customers with new solutions that leverage the latest enhancements to boost productivity and performance," says Fred Wu, Global Product Manager Kensington. "The Universal USB-C and USB 3.0 Docking Station is a great example of that because it protects an organization's investment in existing technology by supporting USB 3.0, while offering complete access to the latest USB-C technology."










Simple and Secure
With Simple Set-up, deploying a universal dock has never been easier. It enables a user to simply connect the Docking Station to the USB port on their laptop, and then they can quickly transfer audio, video, data and power (supported USB-C devices with power delivery function only), keeping their workspace clean and clutter-free. Since it has been fully tested to support a variety of Windows and macOS laptops, the Docking Stations easily accommodate roaming computer environments and flexible workspaces where multiple laptop users with different requirements need to share a single docking station.

With Zero Footprint Mounting organizations have the option to attach the dock to the back of any VESA-compatible external monitor display to keep the workspace clean and clutter free.

Powerful Connectivity
The Docking Station connects to the single USB-C or USB 3.0 port on a laptop and gives the connected user access to:

• DisplayPort++/HDMI to provide flexible video connections with support up to 2560x1600 for a single monitor or 2048x1152 for dual monitors using DisplayLink.
• 6 USB Ports extend the productivity capabilities of today's thin laptops via one USB-C port, and five USB 3.0 ports, one of which is a 2.1A fast-charging port to power up a tablet or smartphone.
• 135W Power Supply Adapter to provide ample power for the Universal Docking Station and up to 60W of power for devices connected using Power Delivery (PD) USB-C.
• Combo 3.5mm Headphone and Microphone Jack lets users easily connect their favorite headset.
• Gigabit Ethernet Port provides a secure and reliable 1Gb wired networking connection between computers for faster downloads from corporate intranet or internet.

Protecting your Investment
The SD4700P Universal USB-C and USB 3.0 Docking Station extends the life of your docking solution investment by providing the ideal dock for evolving computer environments.

Kensington has exhaustively tested the docking station with new and existing laptop models from the world's most popular manufacturers, including HP, Dell, Lenovo and Apple, to ensure an easy and painless setup process. It has been fully tested for compatibility with Windows 7 and 10, and macOS 10.13 and later. The Docking Station provides a single simple solution for environments with a mix of laptop platforms and supported protocols.

The Docking Station includes a Kensington Security Slot that can be used to connect a Kensington cable to secure the device and protect your technology investment from potential thieves.

From Kensington, the Trusted Professionals' Choice
For over 35 years, Kensington has been The Professionals' Choice for desktop productivity solutions. Committed to delivering stable solutions that help IT managers extend the life of their technology investments, Kensington's docks offer the latest technology with cross-compatibility options.

The SD4700P Universal USB-C and USB 3.0 Docking Station joins the comprehensive suite of connectivity and productivity products that Kensington offers for USB 3.0 and USB-C laptops, which includes video adapters to connect to external displays and USB hubs to give users access to USB devices like external keyboards, mice, and storage devices. As more manufacturers leverage the power of USB-C technology, Kensington will be there to support our customers to make sure they have access to the devices and peripherals they need.