Windows 10: Pointed/Cursor is not available at startup. Seems to be keyed to Optional Features.

Seems to be keyed to Optional Features. Want to delete them; didn't download with my approval. They want voice and face recognition.

:)

 

Can't get GPU-Z to start with Windows 8.1 startup

I'm not sure how to do that. Could you list the steps for a noob?

 

Black Screen with Cursor and nothing else after Windows 10 Features Update 1703

Hi Akhil,

Based on the information you have given We suggest performing a system restore to try and fix the issue. Follow the steps below:

• 
  Start your desktop, and after the manufacturers logo disappears and Windows 10 tries to boot, press and hold the power button for 5-10 seconds to perform a hard shut down.
  
  
  
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  Do the step #1 until you see the Windows logo screen or Please wait during boot. (You may need to perform this up to 3 times.)
  
• 
  After Windows 10 boots into the Windows 10 Recovery Environment (WinRE), you can now access Startup Recovery, Safe Mode, and Command Prompt.
  
• 
  Go to Troubleshoot > Advanced Options > System Restore, and then check if you have a restore point.
  
• 
  In the list of available restore points, choose the date prior to the issue. Steps can be found in this article on
  how to perform a System Restore. Refer to Restore from a system restore point.
  

If the steps above fails, we suggest that you boot your computer in Safe Mode (while in the Recovery Environment) and see if it helps. Follow the steps below on how to boot in Safe Mode:

• 
  Go to Troubleshoot > Advanced Options > Startup Settings and click Restart.
  
• 
  Upon restart, click/press 4 to boot into Safe Mode.
  

If Safe Mode does not work, we may need to Reset your computer. Follow the steps below:

• 
  Go to Troubleshoot > Advanced Options > Reset this PC.
  
• 
  Choose to keep all your files and applications. This will re-install Windows 10 whilst keeping your data and applications.
  

Looking forward to your response.

 

Can't see cursor on startup screen


This is happening on 2 laptops. Both have a startup screen with options of W10 and W10 Safe Mode.

After upgrading to W10 the cursor does not show for selection between the options. It is still possible to move over the mouse or touchpad and move from one option to the other, but it's a bit hit and miss.

We had the same startup options in W8.1 and no problems with the cursor so it's definitely W10 related.

Any suggestions?