Windows 10: Poor audio quality on streaming services

Audio is extremely low when watching streaming services. Audio is fine through other apps or from websites eg YouTube.Have tried everything:Checked audio settings - everything on 100%Run troubleshooter - nill issues foundUninstalled/ Updated driversUpdated BIOSTurned off 'audio enhancements'Seems this is a common problem. The volume is so low that I can't even hear audio over the rain.

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I am getting poor quality audio when I record streaming audio.

I am getting poor quality audio when I record streaming audio. When troubleshooting It says problem is Generic Audio Driver. And that the Windows Audio and the Windows Audio Endpoint services at least one of them isn't running. How do I fix it? Thank
you.

 

I am getting poor quality audio when I record streaming audio.

I am getting poor quality audio when I record streaming audio. When troubleshooting It says problem is Generic Audio Driver.

Sorry this is the only problem. How do I fix it? Thank you.

 

Poor audio quality after upgrading to Windows 10

Hi Eugene,

As you are facing issues with sound quality after upgrading to Windows 10, do not worry we will help you with this issue.

Provide us additional information to assist you better:

• What is the make and model of your computer?
• Are you referring to sound quality from the computer/ speakers/ headphones?
• Have you installed all the pending updates and drivers updates after upgrading to Windows 10?
• What are the troubleshooting steps you have tried to resolve the issue?

This issue might have occurred due to outdated/ corrupted audio drivers. Let us try the below troubleshooting steps if not yet tried and check if it helps.

Method 1: I suggest you to run the Audio troubleshooter and check if it helps.

try the audio troubleshooter.

Method 2: I suggest you to change the properties of Windows Audio services and check if it helps.

Steps:

• 
  Click Start, type
  Services.msc in the Start Search box.
  
• 
  Scroll down the list of services, right-click
  Windows Audio and select Start.
  
• 
  Select Properties for
  Windows Audio and set its Startup Type to
  Automatic.
  

If the Windows Audio service does not start and you get the error
Error 1068: The dependency service or group failed to start, then make sure that the following services are started and their
Startup Type is set to Automatic.

Method 3: I recommend you to install all the pending updates on your device and check if it helps.

Steps:

• Connect to the internet.
• Press Windows key and type updates.
• Click on Check for updates.
• Under Windows Updates, click on Check for updates.
• Try to install the updates being shown.

Hope it helps. Try the above and update us the status of accessing sound after upgrading to Windows 10 for further assistance.

Thank you.