Windows 10: Poor microphone quality

My laptop automatically performed a system update on June 4, 2020. Ever since, my microphone quality, as reported by others, is very poor. This issue occurs for both the integrated microphone in my laptop as well as for the microphone in an external headset. I am using Microsoft Windows 10 Pro, version 10.0.19041


A related issue may be a Windows 10 task, "Windows Audio Device Graph Isolation" which consumes 10% of a 4 core 2.5 GHz processor whenever I join a Google Meet.


I am quite frustrated because this new laptop has the creation of system restore points disabled and consequently I am not able to revert to the previous OS that was known to work.


1. Is there list of official Microsoft Windows 10 Pro releases?


2. Can I direct my laptop to download and install a known good release just prior to June 4th?


3. Does anyone have ideas on how I could further isolate the problem to determine if it is a hardware or a software issue?

:)

 

Recording From Internal Microphone Poor Quality

I have a Toshiba L-50 laptop and recently the recordings I make on the internal microphone have become very poor quality - the sound is cutting out regularly. Can anyone help ?

Cheers.

 

Cant change microphone quality

Hi,

Thank you for writing to Microsoft Community Forums.

I'd suggest you to follow the below steps and check if you're able to change the microphone quality.

1. Click on Start icon.

2. Type Manage audio devices and press Enter.

3. Click on Recording tab.

4. Right click on the Microphone and select Properties.

5. Click on Advanced tab.

6. Set the sample rate to CD Quality or DVD Quality.

7. Click on Apply and OK.

Restart the system and check. Update us on the result.

Hope it helps.

Naveen M

Microsoft Community - Moderator

 

Poor audio quality from Bluetooth headphones

Hello Caleb,



Thank you for writing to Microsoft Community Forums.

1. Since when are you facing this issue?
   
2. Are you aware of any changes being made on the PC?
   
3. What is the make and model of the PC?
   

I suggest you to follow the steps mentioned below and check if that helps.



Method 1:



Run the troubleshooter for Bluetooth.

1. Go to Settings > Updates & Security > Troubleshoot.
   
2. Under Find and fix other problems click on
   Bluetooth.
   
3. Follow the instructions on the troubleshooter.
   

Method 2:



Try updating the Bluetooth drivers. Refer the article to

update drivers in Windows 10.



Also, you can refer the article by Bose on
poor sound quality from a Bluetooth device and

optimizing audio.



Hope it helps.

Let us know if you got the help you needed by clicking ‘Yes’ or ‘No’.



Regards,

Prakhar Khare

Microsoft Community – Moderator