Windows 10: Poor Quality on Windows Apps / Taskbar

Hi, I have just bought a new Samsung Galaxy Book 5 running Windows 11. On the log in screen, Chrome or watching videos - the quality of the screen is great. Anything on the taskbar, Office 365, File Explorer or Task Manager for example looks like a lower resolution/quality. Tried HDR on and off, resolution is at max. Scaling makes no difference. Thank you in advance.

:)

 

Poor audio quality from Bluetooth headphones

Hello Caleb,



Thank you for writing to Microsoft Community Forums.

1. Since when are you facing this issue?
   
2. Are you aware of any changes being made on the PC?
   
3. What is the make and model of the PC?
   

I suggest you to follow the steps mentioned below and check if that helps.



Method 1:



Run the troubleshooter for Bluetooth.

1. Go to Settings > Updates & Security > Troubleshoot.
   
2. Under Find and fix other problems click on
   Bluetooth.
   
3. Follow the instructions on the troubleshooter.
   

Method 2:



Try updating the Bluetooth drivers. Refer the article to

update drivers in Windows 10.



Also, you can refer the article by Bose on
poor sound quality from a Bluetooth device and

optimizing audio.



Hope it helps.

Let us know if you got the help you needed by clicking ‘Yes’ or ‘No’.



Regards,

Prakhar Khare

Microsoft Community – Moderator

 

Poor audio quality after upgrading to Windows 10

Hi Eugene,

As you are facing issues with sound quality after upgrading to Windows 10, do not worry we will help you with this issue.

Provide us additional information to assist you better:

• What is the make and model of your computer?
• Are you referring to sound quality from the computer/ speakers/ headphones?
• Have you installed all the pending updates and drivers updates after upgrading to Windows 10?
• What are the troubleshooting steps you have tried to resolve the issue?

This issue might have occurred due to outdated/ corrupted audio drivers. Let us try the below troubleshooting steps if not yet tried and check if it helps.

Method 1: I suggest you to run the Audio troubleshooter and check if it helps.

try the audio troubleshooter.

Method 2: I suggest you to change the properties of Windows Audio services and check if it helps.

Steps:

• 
  Click Start, type
  Services.msc in the Start Search box.
  
• 
  Scroll down the list of services, right-click
  Windows Audio and select Start.
  
• 
  Select Properties for
  Windows Audio and set its Startup Type to
  Automatic.
  

If the Windows Audio service does not start and you get the error
Error 1068: The dependency service or group failed to start, then make sure that the following services are started and their
Startup Type is set to Automatic.

Method 3: I recommend you to install all the pending updates on your device and check if it helps.

Steps:

• Connect to the internet.
• Press Windows key and type updates.
• Click on Check for updates.
• Under Windows Updates, click on Check for updates.
• Try to install the updates being shown.

Hope it helps. Try the above and update us the status of accessing sound after upgrading to Windows 10 for further assistance.

Thank you.

 

Poor quality text when using HDR

Hi Don,

Thank you for writing to Microsoft Community Forums.

I can understand that it must be difficult for you when things are not working as it should.

1. What is the make and model of the TV and the computer?
   
2. Are you facing the same issue even on computer or is it only with the TV monitor?
   

I would suggest you to follow the steps mentioned below to turn off ClearType for the HDMI output connected to TV keeping your regular computer display. To do so,

1. Click on Start, type in ClearType and click on
   Adjust ClearType text option.
   
2. The ClearType Text Tuner app will be opened on the screen.
   
3. Uncheck > Turn on ClearType and click on
   Next.
   
4. You’ll be able to see the options such as Yes, I want to tune all monitors now and
   No, only tune the monitors that I select.
   
5. Select No, only tune the monitors that I select and click on the preferred monitor (TV) and follow the onscreen prompts.
   
6. On the next page, select a text sample that looks most readable to you and click on the Next button.
   
7. Repeat the same step on subsequent pages. You will see 5 screens with text samples in a row.
   
8. Click on the Finish button to accept the changes you made.
   

Meanwhile, regarding the issue with the distorted colors and text quality I would suggest you to follow the steps below and check if it works for you.

Steps to change the display settings to match the resolution of the display:

1. Press Windows + I key on your keyboard, click on
   System.
   
2. Click on Display.
   
3. You will see an option to Select and rearrange displays, click on the display associated with the TV.
   
4. Scroll down to select the ‘Recommended’ option under
   Scale and layout to Change the size of text, apps, and other items, and
   Resolution.
   

For more information I would also suggest you to refer the article:
HDR and WCG color settings in Windows 10.

Hope it helps.

Muralidhar

Microsoft Community Moderator