Windows 10: Pop Up Scam

Can someone help me with a possible scam I just encountered with Tectroid Solutions? They claimed to be a Microsoft IT partner. I made the mistake of giving them a picture of a check, my drivers license and address. They accessed my computer and once I bought on to the possibility of a scam i unplugged the computer from the internet. What should I do now? Has anyone else heard of Tectroid Solutions?

:)

 

Possible virus or scam

As already mentioned:

All these kind of pop-ups/alerts are fake warnings - scams. Never ever call these numbers.

Please read:
Beware of Phony Tech Support Scams

Normally you just close your browser:
https://blog.malwarebytes.com/threat-analysis/2014/11/psa-tech-support-scams-pop-ups-on-the-rise/

How to Open Windows Task Manager

You might want to run a quick scan with your Anti-Virus program.

In case you keep on getting these fake alerts:

Follow the steps provided here: Remove Tech Support Scam pop-up (Call For Support Scam)

Suggestion to read:

• Scam Pop-Ups: What You Need to Know

• Avoiding technical support scams
• Tech Support Scams – Help & Resource Page
• Best Practices for Safe Computing - Prevention of Malware Infection

You might want to report this to Microsoft (but you don't have to):
http://support.microsoft.com/reportascam

and you might want to watch:

Fake Tech Support Scams – video from the MS Digital Crimes Unit

 

Scam?

No, that's not a Microsoft phone number.

All these kind of pop-ups/alerts are fake warnings - scams. Never ever call these numbers.

Please read:

• Beware of Phony Tech Support Scams
• Tech support scams persist with increasingly crafty techniques

• Avoiding technical support scams
• Tech Support Scams – Help & Resource Page
• Best Practices for Safe Computing - Prevention of Malware Infection

In case you keep on getting these fake alerts:

Follow the steps provided here: Remove Tech Support Scam pop-up (Call For Support Scam)

You might want to report this to Microsoft (but you don't have to):
http://support.microsoft.com/reportascam

and you might want to watch:

Fake Tech Support Scams – video from the MS Digital Crimes Unit

 

scam pop up

It may be that you have adware on your system. Check the list of installed programs on this pg. associated with this, to see if it applies.

"Uninstall the adware program that is responsible for the Your Windows drivers seem to be out-of-date pop-up ads"

Remove “Your Windows drivers seem to be out-of-date” Ads

Additional info. re tech support scams

Beware of Phony Emails & Tech Support Scams

Tech Support Scams use new Tricks to Hold Browsers Hostage