Windows 10: Pop up state Intel Optane Unable to Load iaStorAfsServiceApi.dll

Anyone know why i keep getting this pop up every time I click File Explorer?

Thanks.


[Original Title: This Pop Up]

:)

 

Intel Optane(tm) Memory Pinning: Unable to Load DLL

Whenever I open Windows Explorer of select a file in Explorer, I get the following error message:

Intel Optane(tm) Memory Pinning

Unable to load DLL

'iaStorAfsServiceApi.dll': The specified module could not be found.

(Exception from HRESULT: 0x8007001

Windows Explorer

I am running Windows 10. This only started after the last Windows 10 Update.

I have a DELL Laptop

Intel(R) Core(TM) i7-8750 CPU @ 2.20GHz 2.21

This is a very annoying message.

Can anyone assist?

Andrew

 

Intel Optane(tm) Memory Pinning: Unable to Load DLL

Hi Andrew

There does seem to be a conflict between the recent update and Intel Optane

Open the old Control Panel, go to Programs and Features

You should see a specific Intel Optane Software Component. Uninstall the Optane software

Restart your PC

In maybe a months time, go to the support page for your system on the Dell website, then download and install Intel Optane, they should have resolved this bug at that time . . .

 

Unable to load Dll

Hi Richard

This is caused by Intel Optane, a lot of users are reporting the same error, there seems to be an incompatibility with the latest Windows round of updates . . .

Open the Settings App (gear icon on your Start Menu)

Go to Apps and look for Intel Optane in the resulting list of installed applications

Uninstall Intel Optane

Wait a couple of weeks and then download and install the latest version of Intel Optane form the support page for your PC on the manufacturers website . . .