Windows 10: Port List Missing from Printer Properties

I am trying to install a MP driver for canon printer MG7120. But it says unable to install driver. The ports tab under Printer Properties is blank. I am unable create a new port.

:)

 

Printer ports missing

Good day,

When you loose the local ports you have to delete the printer and restart Windows to create again the local port, is the only way you can re-install and assign the local port to a printer.

I have same problem and could say that the error doesn't happen when shutting down the computer (assuming is working because the Windows 10 fast startup), it only happens when restarting Windows (Microsoft please help)

It's weird because when you restart Windows and check printer properties you don't see the port in the list and no one is selected, but you can do a print test without problems (the port exists and is assigned but you cannot see it i the list) but that makes
some problems if you are printing from external software and of course you cannot do any change in the printer like change name (because no port is assigned in the view)

The issue for example it's happening with USB printers shared in LAN.

Tried to update Windows to the last version and it's happening with different machines.

 

Printer ports missing

Windows 10

I have had 3 windows 10 computers with this recent problem. The printer ports list is incomplete with missing "created by me local ports" (standard ports are visible and fine). If I try to add a missing port back in the list I get a message the port already
exists. Yet I cannot assign a missing port to a printer. Happens after a reboot from update (1903) or power outage (after 1903 update) Update 2004 does not fix the problem. ty

 

Port List Missing from Printer Properties and other printer issues...

So, I know I have fixed this once before, but it was a long time ago and now I can't find anything on this anymore.

I'm a network admin for an MSP.

Tl;dr - List of ports are missing in printer properties and I can't add or remove printers (Error 283)

Long story:

Suddenly, a few weeks ago, a user began having a printer issue.

The user was unable to print to any of the network printers (shared from the DC).

In my troubleshooting, I discovered that, in the properties of each printer, the entire port list is blank,

but each printer did show their appropriate drive.





[To note: This user is the only of about 20 users dealing with this issue and also has a printer connected by USB

to their device that DOES work, as do a few other users. I don't believe this issue is on the server-side.]

I tried to just add the port (all TCP/IP) but the computer wouldn't let me add a port.





Noticing this missing port issue I decided to simply remove all the printers (there were several in excess anyways) and reinstall them.

Then I hit problem two: Although I was able to remove most of the printers, I couldn't add or remove the network's active printers.

When trying to remove a printer, nothing happened. At most, the Fax and Microsoft Print to PDF had a brief loading bar, sometimes.

When trying to add a printer (the same printers that I couldn't remove) I got the error "That didn't work. We can't install this printer right now. Try again later or contact your network administrator."





I didn't think this was a server issue, but I double-checked the DC anyways.

I deleted and remove the old Canon printer from the server.

I made sure that the other printers were on the print server and had ports.

As I mentioned before, all the printers were TCP/IP. I pinged each printer from the user device, no issue.

Final note, the user does have Domain Admin privileges.

I did a little more poking around, but I'm honestly stuck at this point.

Any help would be greatly appreciated.