Windows 10: Port Setting Access for a Serial-USB multi-function cable

Hello, I am working on windows 10 Pro (version 1703).

I've already installed the driver of a serial-usb multi-function cable, and it was successfully defined.

But when I tried to access its port setting, the corresponding tab didn't appear at all in the driver properties. And I really need it! anybody can help me to find out how can I change the driver setting in such case?

Thank you in advance

:)

 

Yellow ! next to Prolific USB-to-Serial Com Port (COM3)

Hi John,



Welcome to Microsoft Community and thank you for posting your query.



Based on your description, the issue seems like HooToo USB port driver is outdated. Let’s try simple steps and check if this help.



I recommend you to update the HooToo USB port driver and check if this helps. Follow the below steps.

• 
  Press Windows key + X and click on
  Device manager.
  
• 
  Click on Universal Serial Bus to expand and right click on the port device and click on
  Update.
  

If the issue still persist, I suggest you to go to the USB manufacturer website and install the driver for Windows 10. If the available USB driver is not for Windows 10, try installing the driver in compatibly mode and check.

HooToo Support Downloads

• 
  Right-click on the setup file of the driver and select Properties.
  
• 
  Select Compatibility tab.
  
• 
  Check Run this program in Compatibility mode.
  
• 
  Let the driver install and then check the functionality.
  

Hope this helps. If you need further assistance with Windows, let us know and will be glad to help.

 

USB ports not functioning properly

Hi,

This can be due to a recent change in the configuration of your device. To assist you with your concern, we recommend that you use Device Manager to disable and re-enable all the USB controllers. This lets the controllers recover the USB port from its unresponsive
condition. The USB controllers represent the USB ports in Device Manager.

To disable and re-enable the USB controllers, follow these steps:

1. In the Search box, type Device Manager and press Enter.

2. Expand Universal Serial Bus controllers.

Note: You might have to scroll down the list to find this item.

3. Right-click the first USB controller under Universal Serial Bus controllers, and then click Uninstall to remove it.

4. Repeat step 3 for each USB controller that is listed under Universal Serial Bus controllers.

5. Restart the computer. After the computer starts, Windows will automatically scan for hardware changes and reinstall all the USB

controllers that you uninstalled.

6. Check the USB device to see whether it is working.

Let us know if the solution above works for you.

 

Serial Port to HP Printer problems when upgraded to Windows 10 from 8.1

The printer is NOT connected by a USB port but a multi pin serial port typical of all older printers. Does your suggestion for resolve still apply ?