Windows 10: portable hard drive concern

Hi, I've got a number of portable hard drives but they are often not really portable, I only use them home but from time to time, especially for the Seagate one, where it didn't come with rubber pads at the bottom, from time to time, I could accidentally move it a little bit (very little bit probably less than 1 cm) during its operation.

Is it bad enough to the spinning hard drive? or am I overreacting? and that shouldn't be any problems unless it falls or drops from height or moving it vigorously and intentionally?

:)

 

Portable hard drive and windows 10

Hi,

Thank you for contacting Microsoft Community. I understand that you have an issue with connecting
portable hard drive in Windows 10.
I will surely help you to fix this issue.

To understand the issue better, I would need more information from your end.

• 
  Is the hard drive getting detected on the computer?
  
• 
  Do you face any issue while using other USB devices?
  

This issue could have occurred due to these reasons:

1. Missing Windows Update.

2. USB port is damaged.

3. Damaged hardware.

Try the steps listed here:

Method 1:

I suggest you to run hardware troubleshooter and check if it helps.

a) Press Windows Key.

b) Type Troubleshooting in the search box and hit
Enter.

c) Click on Hardware and sound.

d) Click on Hardware and device and follow the on-screen instructions.

Method 2:

If the issue persists, I suggest you to install all the available Windows Updates and also latest chipset driver from the computer manufacturer website. You may also try connecting the hard drive to a different USB port.

Hope this information helps. Reply to the post with an updated status of the issue so that we can assist you further.

 

Toshiba HDTD210XS3e1 Canvio Slim II Portable Hard Drive 1tb.

Hi David,

You may be experiencing the problem regarding your portable hard drive due to a compatibility issue. To resolve that, we suggest that you completely uninstall the drivers for the device and restart your computer. Windows will attempt to reinstall the driver
after doing that. To uninstall the drivers, refer to the following steps:

• Open Device Manager.
• Right-click on the driver that needs to be uninstalled, then choose Properties.
• Go to the Driver tab, then select Uninstall.

If the issue persists, we recommend that you roll the driver back to its previous version. To do that, you can follow the steps below:

• Open Device Manager.
• Right-click on the driver that needs to be rolled back, then choose Properties.
• Go to the Driver tab, then select Roll Back Driver.

Update us if the information above addressed your concern.

 

Toshiba Introduces New Canvio Basics Portable Hard Drives

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Toshiba’s Canvio Basics Portable Hard Drives and the complete lineup of Canvio Portable Hard Drives can be found at major retailers and online outlets. For a full list of retailers, please visit this page. Suggested retail prices (USD) by capacities are:

• $79.99 for the 320GB Canvio Basics
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