Windows 10: Portable hard drive USB3.0 fails to connect with GA-P55M-UD2(1.0) or windows 10 drivers

Dear,

A few weeks ago I installed the motherboard GA-P55M-UD2(1.0) into my desktop. Since then I experience trouble using storage devices. I have two storage devices one HDD(Seagate) and one SSD(Samsung) both USB3.0. When I connect them to the USB2.0 HUBs of the motherboard they are recognized as devices but not as storage devices, they will not appear in disk manager as well. So I figured it would be the drivers, I searched for drivers and did a clean install. This did not work.

I looked on the internet and found a user with the exact same problems as I have, he even got the same error codes. "https://answers.microsoft.com/nl-nl/windows/forum/all/probleem-met-externe-harde-schijf-onder-windows-10/0b0d76a2-b451-4d9d-8dfe-9321aa067ad8?page=1"

I was wondering if this is a common problem and that there is a solution to it. I tried to download drivers from the Gigabyte website, but none were related to USB controllers or were supported by windows 10 64bit. Please let me know if you know what is going wrong here, I am not sure where to look anymore.

Kind Regards,

Olivier Willemsen

:)

 

Windows 10 November Update, issue is Windows 10/GA-55M-UD2 motherboard/nvidia driver

I5 processor on a Gigabyte Ultra Durable 3 GA-P55M-UD2 motherboard. Windows upgrade found it compatible with Windows 10. Windows 10 ran fine, including the November update, until an install of an nvidia driver for my GeForce 9500 card froze my system.
It freezes on a black screen on boot or anytime the driver is installed. NVidia tech support has not been overly helpful. The last message was that they did not see Windows 10 being supported on the GA-P55M-UD2 motherboard. That may be but Windows 10 did
run fine until the NVidia driver update. I've tried older versions of the driver and encounter the same issue. At this time I do not know if the real issue is the NVidia driver, Windows 10, or the mother board. Given the amount of issues others have had
with NVidia drivers I suspect that the issue is some sort of a disconnect between NVidia drivers and Windows 10 but I have no way to prove this. Since UBUNTU runs OK, with the display at the max resolution, I assume the GeForce graphics card is OK. I am
left with 2 undesirable choices, run Windows 10 with the default Microsoft basic driver (which works but the screen resolution is far from optimal), or run UBUNTU (which runs fine with the max screen resolution; but of course does not support OFFICE which
I use extensively so my work has to be performed on a laptop running Windows 10).

 

Portable hard drive and windows 10

Hi,

Thank you for contacting Microsoft Community. I understand that you have an issue with connecting
portable hard drive in Windows 10.
I will surely help you to fix this issue.

To understand the issue better, I would need more information from your end.

• 
  Is the hard drive getting detected on the computer?
  
• 
  Do you face any issue while using other USB devices?
  

This issue could have occurred due to these reasons:

1. Missing Windows Update.

2. USB port is damaged.

3. Damaged hardware.

Try the steps listed here:

Method 1:

I suggest you to run hardware troubleshooter and check if it helps.

a) Press Windows Key.

b) Type Troubleshooting in the search box and hit
Enter.

c) Click on Hardware and sound.

d) Click on Hardware and device and follow the on-screen instructions.

Method 2:

If the issue persists, I suggest you to install all the available Windows Updates and also latest chipset driver from the computer manufacturer website. You may also try connecting the hard drive to a different USB port.

Hope this information helps. Reply to the post with an updated status of the issue so that we can assist you further.

 

switch disk numbers: I want Disk 0 to be Disk 1 and Disk 1 to be Disk 0

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the SSD is Disk 1 the Ubuntu install goes directly to Disk 0 because Disk 0 is first on the list. How can I switch the two Disks so my SSD drive is Disk 0? Thanks.