Windows 10: Portative scanner Media- Tech

Hi,

My windows 10 doesn"t recognize a portative scanner Media- Tech. What is a problem?


Thank you

:)

 

Cannot change port used by Scanner

Hi Alisida,

Wrong configuration settings may be the possible reason why you're unable to change the port of the scanner. To assist you better, kindly answer the following questions:

• Have you made any recent changes prior to this issue?
• Have you tried checking the manual of your scanner?

Any response will be highly appreciated.

 

Cannot change port used by Scanner

I have a Brother Multi function printer that was installed by USB until we got a Network port installed that it could be plugged into. I have no problem changing the printer properties to the correct port but when I go to scan properties it still has the
USB port and it will not allow me to change anything. Where do I need to go to change the port assigned to the Scanner. I tired looking in the Device Manager but I do not see a separate listing for the scanner.

 

Microtek scanner on Win 10 Pro

Hi Jean,

To get better clarity on the issue, kindly answer the questions below:

• Is the scanner detected under Devices?
• Were you able to see the scanner on the Device Manager?
• Have you installed the latest driver for the scanner?

We suggest you to run the troubleshooter for hardware and devices. To do this, follow the steps:

• On the Start menu, type Troubleshooting and hit enter.
• Choose Hardware and Sound.
• Select Hardware and Devices and run the troubleshooter.

If issue persists, we suggest you contact the manufacturer to get better assistance.

Do let us know if you need further assistance.