Windows 10: Ports and com not showing up in Device manager

since the other thread on this was locked.... supposedly this happens after a Win 10 update--no idea which one--or if trueI had this happen. had a com port GPS go missing. Thought it went bad built-in GPS device, and even sent the laptop in for repairTurns out the device-- UBLOX GPS moved itself to "sensors" under device manager.Our software that needs the GPS couldn't see it as it needs a com port number to workI ended up finding it in DM under sensors, right clicking, properties and uninstalling the device....INCLUDING the drivers a checkboxafter a restart, it had moved itself back

:)

 

port COM and LPT in the Devices Manager are not appearing

Hi Luis,


I suggest you follow the steps to check for hidden devices, and check if it helps.

1.Press Windows + X and click on Device Manager.

2.Click on View menu and select Show hidden devices. See if this helps in getting the ports to list.

3. Expand the Ports under device manager. Uninstall any entries which appear grayed out, then restart.

4. Right-click your computer name in Device Manager and click Scan for hardware changes. Device manager scans your system and automatically reinstalls your device.

If the issue persists, then I recommend you to install the latest drivers for your motherboard.

Do let us know the result.

Thank you.

 

Device Manager USB Ports

How is the device listed under "Other devices" (how is it named)?

Also, can you double-click the device > Details, then choose "Hardware Ids" from the drop-down menu under "Property".

What is listed under "Value"?

Also, on the Windows 7 computer where the device works how is it listed (named) in the Device Manager?

 

Com Port is Missing / Ports Option Not Available In Device Manager

Hi,

Welcome to Microsoft Community and thank you for your interest in Windows 10.

COM port should be listed in Device Manager under Ports (COM & LPT).

See if you can find them. If they're not listed in the Device Manager, you can try these suggestions to see what’s preventing the ports from getting displayed in device manager.

Method 1: Check for hidden devices as below and check if it helps.

• Press Windows+X and click on Device Manager.
• Click on View menu and select Show hidden devices. See if this helps in getting the ports to list.

Method 2: Install the latest drivers for your motherboard. See if this proves to be of any help.

Device manufacturers often release updates to their drivers to enhance performance or fix compatibility issues. To get the latest driver, visit the support section of your motherboard manufacturer’s website.

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.