Windows 10: possessed mouse

HI, I have a separate mouse connected to my laptop, sporadically something takes over the mouse whereas it becomes difficult to move, feels heavy then abruptly releases. This has been going on for a year or more, I have pulled out all the plugs and other normal stuff. Thank You for listening and wanting to help. 03/28/22 @ 2:40p

:)

 

Windows 10 V2004 - Possessed Mouse - Erratic Behavior

In the last week I have had 2 different PC Clients complain about a possessed mouse. One I can dismiss, two identical independent reports have me concerned.

Both have indicated that all of a sudden the mouse started moving all around the screen (not just floating in one direction). When they tried to use the mouse, they felt as though they were fighting for control. In many ways it sounds like the mouse issues
I have when I do remote service.

Both users shut the computers down via the power button as they could not navigate sufficiently to do a Start => Shutdown. The problem has not return for either after a reboot.

Both have been scanned with ESET Internet Security with nothing found. I did not actually see either experience the issue.

Unlike some of the other threads, this is not a persistent issue. ATM I am not looking for a solution, but more to see if others are experiencing the same and we can tie this to a service pack or some other comment event.

One is an Lenovo T540, the other an HP 840 G1. They do both have Logitech Unify mice and keyboards, but different ones. Both machines, not surprisingly, show the same recent set of updates.

• KB4578968 Dot NET
• KB4579311 Cum update
  
• KB4580325 Adobe Flash
  
• KB4576478 Dot NET
  
• KB4561600 Adobe Flash

Additional key words:

erratic mouse, possessed mouse, erratic behavior, uncontrolled mouse, out of control, mouse

 

Mouse lag

Hi Zbigniew,

I appreciate the troubleshooting steps you have tried to resolve the issue. I suggest you to install all pending Windows updates and check. Follow the steps below and check if that helps.

• Type Mouse and Touchpad Setting in Search and hit
  Enter.
• Change settings as per your requirement; click on Advance mouse options.
• Change settings under Buttons, Points, Pointer options, Wheel.

Do let us know the performance to mouse. Thank you.

 

mouse is not working right


unfortunately there isn't a lot to a usb mouse. what i would suggest is checking the power management settings on it.

Right-click the start menu and choose device manager
Expand Universal Serial Bus Controllers at the very bottom
Double-click on each HUB you have listed, click Power Management Tab at the top, and UNCHECK "Allow this computer to turn off this device to save power"
You may have HUBs called Generic and Root Hub. Perform the step above on All of them.

If you continue to have the issue, i would imagine your mouse is malfunctioning. Perhaps try another mouse just to be sure. This will help you determine if it is in fact the mouse of computer causing the issue.

Good Luck!!