Windows 10: Possible microsoft account corrupting itself at store login ?

Discus and support Possible microsoft account corrupting itself at store login ? in User Accounts and Family Safety to solve the problem; Hello, My problem is i think i have a buged micro. acc. I already changed 4 time my password. But my account will be corrupted few days to two... Discussion in 'User Accounts and Family Safety' started by Elbern, Sep 19, 2015.

  1. Elbern Win User

    Possible microsoft account corrupting itself at store login ?


    Hello,

    My problem is i think i have a buged micro. acc.
    I already changed 4 time my password.
    But my account will be corrupted few days to two weeks later.

    Corrupted is what i call: Not possible to login with my Known password.
    Password or email is invalid.

    Off course resetting the password for my online account work, but it's the fourth time i have to do it.
    I checked my activity, and only my ip is showing in two years or more .

    So i'm sure it's not a security problem.
    I don't use wifi.
    If i manage my account i do it on a linux distrib.
    And the new passwords are always different.

    1: i'm using a fresh win 10 64 home install,
    I have only games installed and not pirated one + updated drivers.
    And a security suite.
    I use emsisoft emergency kit, time to time to do an offline scan, and c cleaner without toolbar, just to clean temp files without reg cleaner.

    2: I only use a signed account for windows store and one or two microsoft games that require it.

    3: possible solution to not corrupt again my account:
    I had to remove the login feature registering my mail in account settings pannel.
    A nd log out from store at first.

    4: The first time i had this problem, it was after login to micro. acc. to check windows store.
    In years of use, i never encountered it with marketplace or windowslive.


    5: This is the reason i will never use a global microsoft account as method to login with users to windows.



    Do you have a solution ?
    Is it a bug ?

    Thanks a lot

    :)
     
    Elbern, Sep 19, 2015
    #1

  2. Unable to login into Store on Windows 10.

    Hi Peter,



    The above issue might occur due to uninstalled pending updates, missing or corrupted Store components, not logged in into Microsoft account, antivirus security software installed blocking the app or corrupted user profile on the computer.



    Before we assist further, I would like to ask you a few questions:

    • Are you logged in to Windows Store using Microsoft account credentials?
    • Are you facing the above issue since upgrading to Windows 10?
    • Are you able to open but not login using Microsoft credentials in Windows Store?
    • Do you get any error code or error message when the app fails to open?


    Running relevant troubleshooters on the computer will help in detecting the root cause of the issue and in some cases will fix the same to resolve and enhance the performance of the computer.



    If you are able to open but not login into Windows Store using Microsoft account credentials, run
    Microsoft account troubleshooter and check for any missing/corrupted
    account components which might be causing the above issue.



    Running the Microsoft Account troubleshooter will check if there is any corruption in the Microsoft account you are trying to login or sync with and will correct the corrupted parameters on the PC.



    Write to us with the answers to the above questions and the status of unable to login into Windows Store on the computer in the same post for further assistance. Your reply is most important for us to ensure we assist you accordingly.



    Thank you.
     
    Likhitha V, Sep 19, 2015
    #2
  3. Robfly Win User
    Cortana will not let me do a final sign in.

    I've got the same problem.

    I created another user because the store bug corrupted my account.

    I login as the new user but Cortana will not let me login.

    I can login to the live web site and see my profile.

    and I can login to the laptop but Cortana and the store seem to have problems with the Microsoft live accounts.

    can you have 2 users with the same Microsoft live accounts?

    I really don't want to delete my corrupted user account until I get the new user account working correctly.

    just seems like windows 10 has some many bugs i'm about to go back to window 8.1.

    wifi dropping, zune not working lots of errors in the logs, free dvd player no loner works, store breaking, store apps not wanting to update.

    i'm going in circles with no fixes out there.

    Rob
     
    Robfly, Sep 19, 2015
    #3
  4. Elbern Win User

    Possible microsoft account corrupting itself at store login ?

    Oh i forgot:

    6: I use a pin auth when i need to manage account settings.
    7: When i had to reset passwords, i could still use microsoft solitaire, mahjong, store.
    8: If i loged out to those apps, and tryed to log in again with same password,
    It was impossible: invalid password.

    Should i delete my current account, and recreate it, in hope it will debug it ?
    I don't care if i loose all my game progress or bought items from market place years ago if it can help to resolve the problem.
     
    Elbern, Sep 19, 2015
    #4
  5. Elbern Win User
    I tryed to remember more step.

    I found a bug maybe related to this:

    The second time i had to change my password.
    I asked for a new password after security feature and code was answered.
    Then i created a new password.
    I pressed create but i did another thing:
    I used my old password instead of the new one immediatly after password reset, and my account was released again.

    Problem is i had to create another password because i couldn't login again two days later.

    And off course no activity from other ip than my one, and town place was same.
    In two years of activity i checked ( it took time) i have no trace of unknown ip .

    So it's definitive, the bug must be on microsoft part, if it's possible to login again with old password temporary byt creating a new one and immediately switch to old one, they must fix it.

    I sent a comment in the feedback topic , about wrong password, i hope it will be read.
     
    Elbern, Sep 19, 2015
    #5
  6. Elbern Win User
    Hey again.

    I found the way to contact support from microsoft.
    I had to be online, annd ask to contact answer desk from https://support.microsoft.com/
    Next i filled a ticket, copied the message i posted in tenforums, with a link i provided.

    This is not the first time i see people in forums speacking about password needed to be reset, to log again to windows 10 apps.

    I keep my current message here, but now my support ticket is in the hand of microsoft.
    If they say something globally about a bug fix or something, i may post it here, just in case, for other peoples.
     
    Elbern, Sep 19, 2015
    #6
  7. Elbern Win User
    I received an answer.

    It's possible to secure my account with secure advices like phone checking or email checking.
    I received links that describe how to do this.

    I already receive a pin code i have to enter every time i have to check my ip activity, or manage my account.
    I think i set it this way months ago...

    I was wrong saying it was keeping informations years by years, it's 30 days about ip tracking, login, password change failed login ...

    But checking again what happend since last 30 days, and i did it every time i had to reset my password, there was no other activity, comming from other ip.

    Microsoft support say it's possible my account has been compromised some way, if passwords are invalid.

    Is it possible someone change my password 4 time since windows 10 is out, without displaying in activity tab ?
    httpsaccountdotlivedotcom/Activity (not putting the address)

    I dunno what to do.
     
    Elbern, Apr 5, 2018
    #7
Thema:

Possible microsoft account corrupting itself at store login ?

Loading...
  1. Possible microsoft account corrupting itself at store login ? - Similar Threads - Possible microsoft account

  2. Is it possible to download older versions of the Microsoft store itself?

    in Windows 10 Gaming
    Is it possible to download older versions of the Microsoft store itself?: I want to put the Microsoft store on my laptop but it does not have any of the hardware requirements for windows 10 or 11. I'm wondering if I can get an older version of the store that works with windows 7 until I have money and time to rebuild my laptop....
  3. Is it possible to download older versions of the Microsoft store itself?

    in Windows 10 Software and Apps
    Is it possible to download older versions of the Microsoft store itself?: I want to put the Microsoft store on my laptop but it does not have any of the hardware requirements for windows 10 or 11. I'm wondering if I can get an older version of the store that works with windows 7 until I have money and time to rebuild my laptop....
  4. Unable to login to anything from Microsoft store, including store itself

    in Microsoft Windows 10 Store
    Unable to login to anything from Microsoft store, including store itself: This has bother me for a while now. One day I found I can't use the MSN weather app any more. While I am searching solution to it, I found not only the weather app is not functional, anything that needed me to login a windows account stops working.The Xbox app, MSN weather,...
  5. Unable to login to anything from Microsoft store, including store itself

    in Windows 10 Gaming
    Unable to login to anything from Microsoft store, including store itself: This has bother me for a while now. One day I found I can't use the MSN weather app any more. While I am searching solution to it, I found not only the weather app is not functional, anything that needed me to login a windows account stops working.The Xbox app, MSN weather,...
  6. Unable to login to anything from Microsoft store, including store itself

    in Windows 10 Software and Apps
    Unable to login to anything from Microsoft store, including store itself: This has bother me for a while now. One day I found I can't use the MSN weather app any more. While I am searching solution to it, I found not only the weather app is not functional, anything that needed me to login a windows account stops working.The Xbox app, MSN weather,...
  7. Possibly Corrupt Microsoft Account

    in Windows 10 Updates and Activation
    Possibly Corrupt Microsoft Account: Hello,Anytime I try to open Microsoft Apps Microsoft Store, Feedback Hub, etc the app hangs for probably 5-10 seconds and then presents an error. The error varies from app to app and they do not match the issue I have. I've searched countless forums and websites for fixes,...
  8. Possibly Corrupt Microsoft Account

    in Windows 10 Gaming
    Possibly Corrupt Microsoft Account: Hello,Anytime I try to open Microsoft Apps Microsoft Store, Feedback Hub, etc the app hangs for probably 5-10 seconds and then presents an error. The error varies from app to app and they do not match the issue I have. I've searched countless forums and websites for fixes,...
  9. Possibly Corrupt Microsoft Account

    in Windows 10 Software and Apps
    Possibly Corrupt Microsoft Account: Hello,Anytime I try to open Microsoft Apps Microsoft Store, Feedback Hub, etc the app hangs for probably 5-10 seconds and then presents an error. The error varies from app to app and they do not match the issue I have. I've searched countless forums and websites for fixes,...
  10. Is it possible on Windows to make an audio file itself corrupt?

    in Windows 10 Drivers and Hardware
    Is it possible on Windows to make an audio file itself corrupt?: I wanted to ask, for example, if you can damage an audio file on Windows itself so that you can no longer play the content? Kann man auf Windows eine Audiodatei selbst beschädigt machen?