Windows 10: Possibly a windows update error preventing boot up to desktop?

Discus and support Possibly a windows update error preventing boot up to desktop? in Windows 10 Support to solve the problem; I read the sticky on what to do before posting but unfortunately I can't get to my desktop to get the info. I figured I would just list my specs.... Discussion in 'Windows 10 Support' started by Onehotelfoxtrot, Nov 16, 2016.

  1. Possibly a windows update error preventing boot up to desktop?


    I read the sticky on what to do before posting but unfortunately I can't get to my desktop to get the info. I figured I would just list my specs.

    Gigabyte Z77-DS3H
    Intel core i3 2120
    Nvidia GTX 560 Ti
    8 GB RAM
    Crucial 128 GB SSD (drive with the OS files)
    Seagate 2 TB Hard Drive
    Windows 10 64-bit

    I was using my computer like normal, I walked out of the room for about an hour and when I walk back in I see the automatic repair and diagnosing screens loop on my computer. I had not installed any new drivers for any of my devices recently either, the only thing I could think of is a windows automatic update. I tried most of the alternative startup methods from the options. Tried system restore, it kept giving me errors. Tried to refresh it and it gave me an error. I am getting the error message of Automatic Repair could not repair your computer and it displays the log file "E:\WINDOWS\System32\LogFiles\Srt\SrtTrail.txt"
    I found this odd because my E: drive does not contain my OS files, my C: drive does. I go to the command prompt from the recovery console and open up the log file srttrail.txt it shows one error (0x490) a recent driver installation or upgrade may be preventing the system from starting. I open up bcdedit and it shows that none of my defaults are to my C: drive like they should be. Again odd, I change them to the C: drive, close out of the command prompt and restart again. Still doesn't work. I check in my bios, my C: drive is no longer listed in the boot priority options but is listed in the section where I can manually select a drive to boot from. Again, very odd. What should I do?

    :)
     
    Onehotelfoxtrot, Nov 16, 2016
    #1
  2. Gammerz Win User

    Windows 10 KB4054517 Update Failed Install

    Having run the troubleshooter, it says:

    Potential Windows Update Database error detected

    Detected

    Possible issues may prevent Windows Update from keeping your system up to date.
     
    Gammerz, Nov 16, 2016
    #2
  3. Liezl Fal Win User
    KB4013429 Failing to install.

    One possible reason for that error is the presence of third party program that is preventing the update to go successfully. We suggest doing a clean boot to isolate the issue further. Please check out this link for reference:

    How to Perform a Clean boot in Windows.


    We will wait for your update.

    Regards.
     
    Liezl Fal, Nov 16, 2016
    #3
  4. spunk Win User

    Possibly a windows update error preventing boot up to desktop?

    In the RE (Recovery Environment) Windows will many times not be on the C: drive like it is in Windows.
    There are at least one maybe two Hidden Partitions that are labeled System that have no drive letter in Windows, these partitions hold the Boot information.
    In the RE they may be given a Drive letter and push the OS partition to a lower drive letter (ie) E:
    In the RE Command Prompt type the drive letter E: and press enter. Type DIR and press enter, to confirm that there is a Windows directory in the E: drive. Now type chkdsk /R and press enter. Now type a Y for Yes and restart the computer. Check Disk should run at next bootup. It will take a while. Try starting normally. If that fails back in the RE run the BCEdit commands from the E: drive.
     
    spunk, Nov 16, 2016
    #4
  5. Alrighty, it is running the check disk now. I'll keep you posted
     
    Onehotelfoxtrot, Nov 17, 2016
    #5
  6. Alright, the e: drive listed in RE contains the windows files. I ran bcdedit and the bootmgr section has the d: partition is default. Should that be changed to e:?

    EDIT: I tried that method and it didnt fix the problem.
     
    Onehotelfoxtrot, Nov 17, 2016
    #6
  7. Also, it ran the disk check and found no errors.
     
    Onehotelfoxtrot, Nov 17, 2016
    #7
  8. spunk Win User

    Possibly a windows update error preventing boot up to desktop?

    At the E:\Prompt type bootrec /rebuildbcd and press enter restart computer
     
    spunk, Nov 17, 2016
    #8
  9. Did that, still nothing.
     
    Onehotelfoxtrot, Nov 17, 2016
    #9
  10. Something that I thought was odd I figured I would add. Prior to this I was unable to access my bios/uefi screen and since this happened I am now able to. Don't know if that adds any pertinent info to the situation.
     
    Onehotelfoxtrot, Nov 17, 2016
    #10
  11. I've also tried reverting back to old registry files and it hasn't helped.
     
    Onehotelfoxtrot, Nov 17, 2016
    #11
  12. Go ahead and close this. I went ahead and reinstalled windows.
     
    Onehotelfoxtrot, Nov 18, 2016
    #12
  13. spunk Win User

    Possibly a windows update error preventing boot up to desktop?

    You can Mark this thread solved in the Thread Tools at the top.
     
    spunk, Nov 18, 2016
    #13
  14. Is there any log file I could view in my old windows folder to see what may have caused my blue screens? I would like to prevent this from happening again.
     
    Onehotelfoxtrot, Nov 18, 2016
    #14
  15. cottonball, Nov 19, 2016
    #15
Thema:

Possibly a windows update error preventing boot up to desktop?

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