Windows 10: Post MS update fingerprint scanner sign-in gone?

Discus and support Post MS update fingerprint scanner sign-in gone? in Windows 10 Drivers and Hardware to solve the problem; Windows Version: 2004 5/30/2020 Build 19041.329 Sometime within the past several days I noticed a lot of Windows settings no longer present. I figured... Discussion in 'Windows 10 Drivers and Hardware' started by markg2, Jun 17, 2020.

  1. markg2 Win User

    Post MS update fingerprint scanner sign-in gone?


    Windows Version: 2004 5/30/2020 Build 19041.329

    Sometime within the past several days I noticed a lot of Windows settings no longer present. I figured it was just the usual, minor side-effects of an OS update.

    But not the fingerprint reader that's worked just fine on the Lenovo P50 for years.

    Settings/Sign-in options says 'Windows Hello Fingerprint - This option is currently unavailable. We couldn't find a fingerprint scanner compatible with...'

    Before I reinstall the Lenovo reader I thought I'd check to see if that's that.

    Mark

    :)
     
    markg2, Jun 17, 2020
    #1
  2. dalchina Win User

    Post MS update fingerprint scanner sign-in gone?

    Hi, I just found Hello had stopped recognising mine. I went to Device Manager, and checked for an update for it. To my surprise, it found one, and once installed, all was well.

    More:
    if you search for
    Lenovo P50 fingerprint "windows 10"

    you will find a number of older reports of various issues. Would be worth you reviewing those.

    ThinkPad P50 Fingerprint Readers not working in Windows 1803-English Community


    Post MS update fingerprint scanner sign-in gone? [​IMG]


    Your PC seems to be from around 2016- is that right?

    Some older Lenovo's f.readers no longer had a compatible driver once upgraded.

    General video:
     
    dalchina, Jun 19, 2020
    #2
  3. markg2 Win User
    Post MS update fingerprint scanner sign-in gone?

    Windows Version: 2004 5/30/2020 Build 19041.329

    Sometime within the past several days I noticed a lot of Windows settings no longer present. I figured it was just the usual, minor side-effects of an OS update.

    But not the fingerprint reader that's worked just fine on the Lenovo P50 for years.

    Settings/Sign-in options says 'Windows Hello Fingerprint - This option is currently unavailable. We couldn't find a fingerprint scanner compatible with...'

    Before I reinstall the Lenovo reader I thought I'd check to see if that's that.

    Mark
     
    markg2, Jun 19, 2020
    #3
  4. EdTittel Win User

    Post MS update fingerprint scanner sign-in gone?

    Post MS update fingerprint scanner sign-in gone?

    FWIW, the only time I've had driver problems on any of my recent-vintage Lenovos (2018 or newer) has been with the Synaptics Fingerprint reader. It would consistently appear with the uh-oh! exclamation point in DevMgr. But a right-click on the device, then Update driver, Browse my computer for drivers would bring up the right driver every time. All I had to do was select it from "Let me pick form a list of available drivers on my computer" (it was the lone entry that appeared) and it came back up, every time.
    HTH,
    --Ed--
     
    EdTittel, Jun 19, 2020
    #4
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Post MS update fingerprint scanner sign-in gone?

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