Windows 10: Potential false positive & can't find quarantined files

Discus and support Potential false positive & can't find quarantined files in Windows 10 Software and Apps to solve the problem; HelloI ran a full scan with Windows Security last night and it detected the following: Trojan:HTML/Phish.VS!MSRI can't provide a screenshot as I don't... Discussion in 'Windows 10 Software and Apps' started by DividedTripod75, May 13, 2023.

  1. Potential false positive & can't find quarantined files


    HelloI ran a full scan with Windows Security last night and it detected the following: Trojan:HTML/Phish.VS!MSRI can't provide a screenshot as I don't want to log in to my Microsoft account on the affected device just yet, as such please see the photo below:I quarantined the items but I can't see them in protection history. I would like to find them as I want to send them to my AV provider for analysis.I would also like to know if this could be a false positive? I ask this because I ran a full scan with Kaspersky Plus prior to the Windows Security scan and it didn't detect anything. I also use

    :)
     
    DividedTripod75, May 13, 2023
    #1

  2. Resolve Potential Defender False Positives - Trojan:Win32/Detplock

    Windows Defender Security Center is pumping out notifications to suggest i have an issue but there are no current threats reported in the full scan so I'm thinking it's a potential false positive. If I remove all quarantined threats, they disappear but
    start popping back minutes later.

    Here's a screen grab from my PC:

    I've reviewed all updates to ensure i'm on the latest patches, etc. and restarted a few time but to no avail.

    Any ideas what's up?
     
    Mark-McCulloch, May 13, 2023
    #2
  3. Snixtor Win User
    False positive for desktop shortcut scanner.lnk

    The 1.239.488.0 virus / spyware definition update that rolled out about 24 hours ago appears to be producing a false positive for any shortcut placed on the desktop called "Scanner.lnk". I can consistently replicate a false positive for Trojan:Win32/FakeSysdef
    with the following steps.

    • Create a shortcut to an exe file.
    • Place the shortcut on the desktop.
    • Name the shortcut "Scanner".
    • Run "Quick Scan".
    I don't get the same result by directly scanning the file, nor by uploading the file to www.virustotal.com, so it would appear this is as a result of a heuristic rather than a file content analysis. I also don't get the same result with a shortcut that links
    to a website.

    Can anyone else replicate? How can we go about getting the Windows Defender team to reconsider this heuristic? It's a bit heavy-handed.
     
    Snixtor, May 13, 2023
    #3
  4. Potential false positive & can't find quarantined files

    Questioning a false positive for a Windows Defender virus scan

    Anytime you suspect a possible
    false positive
    or you want a second opinion, submit it to one of the online services that analyzes suspicious files. There are also number of web resources (URL Link Scanners) which can be used to check suspicious/unfamiliar
    sites or get second opinions.

     
    quietman7 - MVP, May 13, 2023
    #4
Thema:

Potential false positive & can't find quarantined files

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