Windows 10: Potential infection or just a regular case of windows being weird?

Since i can't get ANY answers online, i decided to ask here. Today i turned my computer on and i see something called "Email and Calendar Accounts" on my screen. It was completely blank and the icon on the taskbar shows it being a white cog in the middle of a blue background. I closed it, and checked task manager to see what was going on. And the program wasn't closed, in fact, it was just lingering around and was suspended for some reason. So i searched "Email and Calendar Accounts" to check out if this was normal, but didn't find anything. It wasn't until i checked its actual process name, h

:)

 

steps taken for infected Pc's.


I was hoping someone could give me a list of step by step instructions you use as a guide to clean virus, malware...etc. so I can keep my PC clean if it gets infected.

thx

 

Windows Update with potentially infected devices

If there is a potential infection on a device is it dangerous to download the latest windows update, as I'm concerned it may have the potential to spread an infection to another device by using files from other devices through delivery optimisation?

 

I have been infected with Ransomware

Oh.

I see that a Community Moderator converted your thread from a Discussion to a Question.

Do you have a question?

It is not quite clear (to me at least) why you've created this thread....

In case that you do indeed have a problem with ransomware:

It would be helpful if you would describe your problem more precisely, see:
Suggestions for asking a question on help forums

Without knowing more details, suggestion to read/do:

Try to identify with what Ransomware you're dealing here:
https://id-ransomware.malwarehunterteam.com/index.php

and read/follow this guide:
How to remove ransomware the right way: A step-by-step guide

Also: See the pinned threads here:
https://www.bleepingcomputer.com/forums/f/239/ransomware-help-tech-support/

Might be the best to get free expert help in above mentioned bleepingcomputer forum....

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Also suggestion to read:

• Ransomware Avoidance
  
• Best Practices for Safe Computing - Prevention of Malware Infection