Windows 10: Power button issue

Power button Issue:

:)

 

Windows 10 power buttons not working.

Hi Gerry,

I would suggest you to try the steps below and check if this helps.

Step 1:

I suggest you to run the Power troubleshooter and check if it fixes the issue. Follow the steps given below:

You can run the Power troubleshooter to adjust your computer's power settings. The Power troubleshooter checks things like your computer's timeout settings, which determine how long the computer waits before turning off the monitor display or entering
sleep mode. Adjusting these settings can help you conserve power and extend your computer's battery life.

• Press Windows + X keys on the keyboard and select
  Control Panel
• Type Troubleshooting in the search bar on the
  Control Panel.
• Click on View all on the left navigation pane.
• Click on Power.
• Click on Advanced on the
  Power dialog box and click on Run as administrator (Enter the credentials if required).
• Click on Next and follow onscreen instruction complete the Power troubleshooter.

Step 2:

Try to restore the default power plan settings and check to isolate the issue.

• Press Windows + R keys on the keyboard to open Run command.
• Type powercfg.cpl to open the power settings.
• Click on Change plan settings beside your current plan.
• Click on Restore default setting for this plan and click on
  OK if prompted.

Let us know the status of the issue to assist you further.

 

How to disable "5 seconds power button shut off" on a laptop?

I does not suggest you to do this, if you insist on this, try the following steps.

1. Open Control Panel
   
2. Find and click System and Security
   
3. Find and click Power Options
   
4. On the left hand, you will see Choose what the power button does and click it
   
5. Click Change settings that are currently unavailable to be able to change the settings
   
6. In When I press the power button, you can choose Do nothing
   

Hope this can help you.

 

When I press the power button sleep, hibernated, or power down don't work my screen goes off but not my pc

Hi,

Thank you for the update.

To assist you better, I would like to know when exactly you had received this error. Are you able to boot the computer?

The following steps detail how to change what happens when the power button is pressed.

By default the power button will tell the computer to shut down, if it is not set to shut down, please follow the below steps.

• In the Windows search box enter ‘Power Options’ and click on it when it appears in the list.
• On the left of the window, click on the ‘Choose what power buttons do’ link
• Under ‘When I press the power button’ choose the option you want to change it to
  Shut Down.
• Click ‘Save changes’ to save the changes.

If the issue persists, I suggest you to run the Power troubleshooter and check if it helps.

Follow these steps to run Power troubleshooter:

1. Type troubleshooting in the search bar.

2. Select Troubleshooting.

3. Select View all on the top left corner.

4. Click on Power.

5. Follow the on-screen instructions to run the troubleshooter.

6. Check if issue persists.

After performing the power troubleshooter, please perform the steps that has been provided above.

Hope the information helps. Let us know if you need further assistance. We will be happy to help.

Thank you.