Windows 10: Power Kernel 41 Error, During Gaming, Possibly Software?

Hi everyone.
My name is David. I have built my first computer this week but I have encountered a persistent problem. I have not done any overclocking because i do not know how. Anyways, My computer would randomly restart during and out of gaming, without warning. the games I am running are Dota 2 and Fallout 4, sometimes with OBS. However, some of the restarts have occurred outside but those were very few. I have consistently gotten the power error during gaming sessions and have not found a way to replicate the reset out of gaming. I have checked event viewer and it said this:

As far as I have researched, This only says that there has been a random restart without any preparation. I have gone through the microsoft website to figure this out.

Things i have done:

• My temperatures, while gaming, Have never broken 70. I have tested the temps with both closed case and Open case (side panels open).
• I have done 3 seperate clean installs on my SSD sandisk 120 gb. and Updated all of the drivers.
• I have tried two different Graphic cards, Asus 4g and a MSI 4g.
• I have tried two different power supplies Corsair 600 cx and Corsair 850M
• I have tried two different motherboards Gigabyte 970 and a MSI 99FXA gaming.
• I have done a memtest86 for my RAM for a couple hours and it has passed 22.
• I have done stress testing using furmark.
• Turning off features like HPET, Fast boot, and some miscellaneous things like that.

Special note
I read that i needed to create a minidump. I have followed the procedures. However, The minidump did not create. I tried all the three methods listed here: BSOD Minidump - Configure to Create in Windows 10 - Windows 10 Forums . I have had no success in creating the dumps when i search Windows with *.dmp.

I will be attaching some information that will help shed some light on my situation, as well as the required information.

:)

 

Kernel Power 41 (63) error after updating to win10 from win7

Hi Jacques,

Let's take care of the Kernel Power 41 issue. Please visit
Windows Kernel event ID 41 error for more information and possible fixes for the issue.

Looking forward to your response.

 

KERNEL-POWER ID :41 WINDOWS 10

I am serious problem in my new LAPTOP ASUS because of sudden shutdown that reports in eventlog KERNEL-POWER ID :41. There is no correction of this error in MICROSOFT WINDOWS and I dont know how to fix this.Please help urgent.

See below the urgency of this POWERFAILURE in a new LAPTOP!!!!!!

Crítico 24/12/2017 00:01:18 Kernel-Power
41 (63)

Crítico 23/12/2017 23:56:09 Kernel-Power 41
(63)

Crítico 23/12/2017 23:38:50 Kernel-Power 41
(63)

Crítico 23/12/2017 23:34:18 Kernel-Power 41
(63)

Crítico 23/12/2017 22:14:48 Kernel-Power 41
(63)

Crítico 23/12/2017 21:42:57 Kernel-Power 41
(63)

Crítico 23/12/2017 13:41:00 Kernel-Power 41
(63)

Crítico 23/12/2017 12:04:11 Kernel-Power 41
(63)

Crítico 23/12/2017 01:04:20 Kernel-Power 41
(63)

Moved from: Windows / Windows 10 / Windows update, recovery, & backup

 

Hi dnguyen1393,

There is no dump created, because a sudden shutdown/restart crash is not a bluescreen crash.
Neither with a system freeze a dump will be created.

I am no genius with a sudden restart, but I do know the basics with troubleshooting *Smile
Please make sure your PSU is properly connected
In the PSU are cables, if they are not connected right or even just a little bit loose, it could also cause a restart because the power won't be right. Please make sure the cables in the PSU are properly connected too.

Please boot in the BIOS and search for the 3.3v, 5v and 12v values.
These values are very important to have right as these voltages are going to the motherboard, if 1 of them is too high or too low the power will be too high or too low.
Let me know what the 3.3v, 5v and 12v values are please.
Additional to note, the picture you have posted can't be trusted with these 3 values. Software is often incorrect about them, the BIOS is the most current with these values.

 

Thank you so much for replying. MSI has this screen shot thingy on it's bios so i took a picture of it

 

I have exactly the same problem.Not during game but this can happend on anything, web surfing etc.
I have did not have this happening on on win 7.
I have been searching for month how to fix it.
same problem = no memory dump and thats almost the most frustrating part.
I gues you have this wierd behavor when it freezes and reboot the web pages that where opened will open like it stayed in memory?


Code: - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> - <System> <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" /> <EventID>41</EventID> <Version>3</Version> <Level>1</Level> <Task>63</Task> <Opcode>0</Opcode> <Keywords>0x8000400000000002</Keywords> <TimeCreated SystemTime="2015-12-10T18:07:01.228505000Z" /> <EventRecordID>3748</EventRecordID> <Correlation /> <Execution ProcessID="4" ThreadID="8" /> <Channel>System</Channel> <Computer>DESKTOP-FVQQ50K</Computer> <Security UserID="S-1-5-18" /> </System> - <EventData> <Data Name="BugcheckCode">0</Data> <Data Name="BugcheckParameter1">0x0</Data> <Data Name="BugcheckParameter2">0x0</Data> <Data Name="BugcheckParameter3">0x0</Data> <Data Name="BugcheckParameter4">0x0</Data> <Data Name="SleepInProgress">0</Data> <Data Name="PowerButtonTimestamp">0</Data> <Data Name="BootAppStatus">0</Data> </EventData> </Event> [/quote] Think i have tried about everything
memtest =no effect
untick bluetooth mouse disable to save power = no effect
disable readyboot = no effect
Kernel-Power error ID 41 (task 63) causing total PC freeze. Solved - Windows 7 Help Forums
disable hibernation = no effect

list goes on.
Checked with other PSU = no effect.

only thing that helped so far is disabling Intel(R) Turbo Boost Technology , so now only have maybe 2 kernel 41(63 ) a day :8
Also you have a AMD chip and not intel, so not sure what that option is called on AMD board.
About the voltage.
Im no expert. you can sse my voltage on the right.







You having a SSD boot dive like myself maybe is a clue ?

 

It looks fine *Smile
Please don't forget to check the PSU.

 

I honestly don't think it's the PSU, I'll redo the Connections. But I tried two separate PSU's from corsair both 80+ bronze. I first used a 500 cx and then a cx850.

 

Hi storm shadow,

There are 3 different crashes

• A freeze crash
• A sudden shutdown/restart crash
• A bluescreen crash

A memory dump will only be created when a bluescreen crash occurs.
A kernel event id 41 only means an unexpected power problem has occured what happens with both a shutdown/restart and bluescreen crashes.

I would suggest to check the connection of the components and make sure everything is connected properly to start with.

 

Then it isn't the PSU indeed, would be helpful if you added that *Smile

Same for you

 

There are 3 different crashes

• A freeze crash
• A sudden shutdown/restart crash
• A bluescreen crash

Well it depends on what 1 . freeze means.
In my case it totally freezes, then after prox 30 seconds the fans stops and then it reboots.No dump and same bugcode as dnguyen1393
I like dnguyen1393 also tried other PSU etc.

 

A freeze means that you can't do anything on your system.
You try something but don't see any difference.

Like I said, because you don't get a bluescreen, no dump is created.
A bluescreen example:
Attachment 53006


Troubleshooting would be easier if you both describe what you already have done *Smile

 

@axe0 So In my intial post i posted:

HOpe this helps~!

 

I reinstalled maybe 5-6 times.
First i get a freeze It would stay Freezed to when ever i pushed reset button.
then i ticked restart when crash.



so now it freeze and then reboot after 30 sec, with no dump.
So its like it really like to create a minidump but cant.

I i have tried about everything
memtest =no effect
untick bluetooth mouse disable to save power = no effect
disable readyboot = no effect
Kernel-Power error ID 41 (task 63) causing total PC freeze. Solved - Windows 7 Help Forums
disable hibernation = no effect
tried other psu = no effect
other GPU = no effect
cables seems fine.

one dude adjusted timming.
http://answers.microsoft.com/en-us/windows/forum/all/event-id-41-task-63-error/bcf64e19-7cc3-4b27-8152-0260690a26a1?page=1


this is my Ram
PARTNUMBER | DENSITY SPEED LATENCY | VOLTAGE BANDWIDTH UPC
BLS2K4G4D240FSB | 8GB Kit (2x4GB) DDR4-2400 CL16 (16-16-16) | 1.2V PC4-19200
My bios setting have 4 settings for timing setting and here is only shown 3 (16-16-16), the first 3 is 16 like it should be.


https://www.tenforums.com/attachment.php?attachmentid=53010&s=c1e8b753a573dc6e5ffc1ac8c4009171

 

I have read that part, but must have missed the PSU.
How are the cables?

@storm shadow, don't you understand what I'm saying about the difference of crashes?