Windows 10: power saver settings

i've assigned power settings as many places as i can, saved, restarted, but screen saver STILL comes on after only 5 minutes. why?

:)

 

screen saver/power settings

I have tried every suggestion listed in this forum to set my screen to not go off every minute and require me to wait for a re-start of the screen. All power settings are adjusted to 'never' and the screen saver is set to 'on' and wait times of over 40
minutes. I am going to return this computer because of this problem as work can not be done.

Any thoughts???

 

Screen Saver and Sceen lock

Hi,

Regarding your concern, we suggest setting up power options first before setting the screen saver. You may perform these steps:

• In the search box on the task bar, type Power Options,
  and then select Power Options.
  
• Click Change Plan Settings.
• Change the settings to Never.
• Select Save changes.
• Set your screen saver.

Do let us know should you need further assistance.

 

Screen Saver Randomly Turning OFF

One factor that you need to consider is a conflict with the power settings. As a workaround, we suggest that you change power plan settings, follow the steps below:

• Search Screen Saver Settings using Cortana.
• Click Change power settings.
• Under Choose or customize a power plan, select Balance (recommended) if it was set on High performance or
  vice versa.

Regard.