Windows 10: Power & Sleep settings don't work after CU

I have a Surface 7 Pro. I recently did a Reset and wiped everything out. While installing the updates I noticed that that there was a Build update to 1903. After installing it the Power & Sleep settings don't seem to work. Any thoughts on the subject? Is there a KB that fixes this?


Thanks

:)

 

Power settings(sleep, hibernate) do not work

my settings for sleep and hibernate are not working. The power does not shut off after 20 minutes as in settings Any help?

Moved from: MSN / Settings and personalization / Location settings / Windows 10

***Title modified from: power settings***

 

windows 10 power and sleep settings ignored

Hi,



Thank you for writing to Microsoft Community Forums.



We understand that you are facing issues with the Windows 10 Sleep, we will look into this for you. However, in order to get clarity and to assist you accordingly, please reply with the answers to the questions below.

• What is the make and model of your system?

• Was there a major change or an update on your system, prior to which you weren't facing this issue?
  
  
  

Meanwhile, this issue could be related to the Hybrid sleep and the Fast Startup. Hence, I would suggest you to follow the steps below and check if it works for you.



Steps to turn off Hybrid Sleep:

1. Click on Start icon.
2. Type Control Panel and press Enter.
3. Click on Power Options, then click on Change plan settings.
4. Click on Change advanced power settings and expand
   Sleep option.
5. Now expand Allow hybrid sleep and then change settings to
   Off.
6. Click on Apply and then OK.

Steps to turn off Fast Startup:

1. Click on the Start icon.
2. Type Control Panel and press Enter.
3. Click on Power Options.
4. Click on Choose what the power buttons do.
5. Click on Change settings that are currently unavailable.
6. Under Shutdown settings, uncheck the Turn on fast startup box.
7. Click on Save changes. This will turn off fast startup.

Restart the system and check if the issue still persists.



We would also like you to open command prompt (Admin) after the PC wakes up. (Type in Windows search
CMD and then right click on it, select Run as Administrator)



Then type the command as mentioned in the /lastwake & /energy
section from this Powercfg command-line
options article.



We await your response.



Aditya Roy

Microsoft Community – Moderator

 

sleep mode and power options not working on Windows 10

Hi,

Thank you for contacting Microsoft Forums.

For issues with sleep mode and power options follow the steps provided below.

Run the Power troubleshooter and check.

Follow the steps to run the troubleshooter:

• Open Control Panel.
• Type Troubleshooting in search and click
  Troubleshooting.
• Now type Power in the search option.
• Click on Power troubleshooter to run.

I would suggest you to try updating the Display driver and check if the issue persists. If you already have all the latest drivers from Windows updates, then I would suggest you to visit the computer manufacturer's website, download and install the latest
drivers in compatibility mode and check.

Hope this helps.