Windows 10: powerpoint can't be opened

hello. i have this problem lately, i can't open the ppt that i download from web. when i click the troubleshooter it said that my antivirus is not running correctly. how can i fix this?

:)

 

PowerPoint file crashes PowerPoint upon opening

since this happens in some of the computers only, suggest that you open the file on working computer and copy everything and paste to a new powerpoint file.
most of the time it works to me. *Smile

 

PowerPoint file crashes PowerPoint upon opening

Firstly, I am not that familiar with Powerpoint.
I have only messed it with a few times.

Try this... Use one of these, or all of these, to open the file and see if they will run and save it:
Kingsoft Office Suite Free 2012
Lotus Symphony 3.0.1
LibreOffice
Apache OpenOffice 3.4.0

Some other info that may be of use:
The PowerPoint FAQ - PowerPoint Help
PowerPoint won't open my older PowerPoint presentations
PowerPoint crashes while opening certain presentations
If the file is password protected... Remove password from a password-protected PowerPoint file
Recovering a corrupt presentation

Goodluck
*Smile

 

Powerpoint automatically opens

Hi Izzy,

Office files may tend to open automatically if it the PowerPoint app is included on the Startup programs. To remove it from Startup, follow the steps below:

• Press Ctrl + Alt + Delete to open Task Manager or you can type it directly on the search bar.
• Once Task Manager window is open, select Startup tab.
• Under Startup tab, check if PowerPoint is listed on the programs. If yes, click on it then click the
  Disable button on the right-corner of the window.
• Once done, restart your PC and see if it will open automatically again.

You can also run Office repair app if the issue persists.

Get back to us with the outcome so we can provide further assistance.