Windows 10: Powerpoint problems with HDMI connection to TV

Until relatively recently, PowerPoint presentations would display perfectly on an external TV via an HDMI connection. This all changed I assume some update messed it up and now when a video with sound is on a slide either the sound is badly lagging or the whole thing freezes. It works perfectly when connected to an HDMI monitor but the TV connection is required because when training a large TV is what is available.This is on a Win11home laptop - the same presentation displays perfectly using an older version of Windows W7.Anyone else found this or, better still, have a solution?

:)

 

HDMI not working on tv

I'm hoping one of you can help me with this. I just bought a new ASUS Laptop BR1100 (BR1100FKA-BP0548R). My problem is that when I try to connect to a smart tv using HDMI, it's not working. The problem is not the cord because when I used my Microsoft laptop, I was able to connect to the TV. Also, when I tried to connect to another tv using the same steps, the HDMI worked (so the HDMI port is also working). I'm really having a hard time trying to figure this out so I'm looking forward to your suggestions on what I should do.

 

Laptop not recognizing TV through HDMI connection

Hello everyone!

First I do apologize if this is not the correct section for this thread.

I've had issues connecting my laptop to TV for the past day. Connection is done through an HDMI cable. Connection was good up until it randomly turned off itself while playing a game. There have been no hardware or software changes whatsoever that would affect it.

TV is SAMSUNG, Model: UE32J4000AW. Laptop info is available in My PC Specs. (laptop is brand new, week or two old)

Here's what I've tried so far:

• 3 different HDMI cables
• switching between ports on TV
• tried all projection options on Laptop
• Disable / Enable both Intel and Nvidia drivers
• Rollback Intel GPU driver and installed it back to latest version
• Re-installed Nvidia driver
• Restarted PC and TV
• Scan for hardware changes through Device Manager
• Checked Intel and Nvidia control panels - there were no available options
• Apparently both HDMI ports on the TV work as I tried them with a tv box.

I think that's all I've tried so far, will add anything else if missed. Open to suggestions.

 

Connecting laptop to tv

Hi Ro,

There might be a configuration in your TV that we need to change to resolve this . For better assistance, we would like to gather more information:

• When you connected the HDMI to the TV, what source/display option did you choose?
• Have you tried connecting the HDMI cable to a different TV/monitor?
• Have you tried using a different HDMI cable to connect your computer and TV?
• What troubleshooting steps have you tried so far?

Regards.