Windows 10: Powerpoint recording error in office 365 windows 10

Hi I bought a lenovo ideapad 330S recently and installed Office 365. I needed to record narration over a powerpoint presentation and there was no issue the first time I did this. For my second presentation I experienced an error message after I had stopped my recording. I can press record, the counter goes around, but when I press to stop it comes up error and there is no audio icon and no playback. I have googled this and can see advice about how this problem remains unfixed and that it can be to do with having too much going on for the processor. I have carried out checks to see if the software is okay and it appears to be. I have shut everything down and tried just using powerpoint etc but no joy. I don't know what to do next - anyone else had this issue?

:)

 

Office 365 activation error after big Win 10 update

We appreciate your response, Keith. We suggest that you update Office 365 and see if it'll make a difference. You can simply do it by opening any Office 365 applications (Word, Excel, PowerPoint). Here are the steps on how to do so:

• Open Office app, then click on File.
• Look for Account, then click on Update.
• Once done, restart your computer.

We're looking forward to your feedback.

 

Cortana & Office 365 Integration

We are trying to integrate Cortana with our Office 365 subscription, but it never works. Here are the steps we have done:

• Turned on Cortona in the Office 365 Admin portal
• We are using Windows 10 1703 – connected Office 365 service to Cortana

Did the same on windows 10 mobile with no luck, Cortana says its connected to Office 365, but sees no data and we are getting zero errors

We went rough office 365 support first and tried all fo their suggestions, they kicked us over to Windows support which is currently closed.

We are on v1703 with all updates in place, it does not work on Windows 10 desktop or mobile

any ideas? I can give you all steps 365 support had us run through if that will be helpful

Thank you

Doug

 

screen recording using stereo mix in powerpoint

Hi,

Thank you for writing to Microsoft Community Forums.

1. May I know, if you are facing this issue on all the other sound applications as well?
2. Do you get any error code or error message when you try to record the audio?

We will have to try few troubleshooting steps to further eliminate the root cause of the issue.

Open Windows voice recorder and try to record any audio and check if that works.

If you still face the issue, try the steps provided below.

1. I suggest you follow this article on
   
   Audio and Video playback issue on PowerPoint and check if this helps.
   
2. For additional information you can also check
   
   Video and audio file formats supported in PowerPoint.
   

If you still face the issue, reply to this post more information.

Hope it helps.

Amit Sunar

Microsoft Community – Moderator