Windows 10: Precision touchpad feature disappeared on XPS13 9360

Discus and support Precision touchpad feature disappeared on XPS13 9360 in Windows 10 Drivers and Hardware to solve the problem; Hello, after trying to fix the precision touchpad on my Dell XPS 13 9360 rightclick and scrolling were not working by installing different touchpad... Discussion in 'Windows 10 Drivers and Hardware' started by SachaBootsma, Oct 10, 2020.

  1. SACHABOOTSMA
    SachaBootsma Win User

    Precision touchpad feature disappeared on XPS13 9360


    Hello, after trying to fix the precision touchpad on my Dell XPS 13 9360 rightclick and scrolling were not working by installing different touchpad drivers which rightly stated were incompatible, the entire touchpad feature has disappeared in my Windows 10 settings, and in the Device Manager it only recognises my external mouse, while the PS/2 compatible mouse driver is hidden. The HID-compliant mouse driver for the touchpad has completely disappeared in Device Manager. Also in BIOS, the touchpad does not even appear to exist.


    I have done a reset of the laptop, reinstalled Windows 10, reset BIOS to manufacturer settings, and have done a full scan and reinstallation of all updated drivers through Dell Command Update and the Support Assistant. Even a special hardware scan does not recognise the touchpad. I have tried installing so many touchpad drivers now, but nothing helps. Would anyone know?

    :)
     
    SachaBootsma, Oct 10, 2020
    #1
  2. RICHARDMCGREW
    RichardMcGrew Win User

    Precision Touchpad Feature

    In file explorer, using a precision touchpad, when I set a single finger on the touchpad and don't move it, a large circle appears. Then when I move my finger, in different directions, I can navigate around file explorer. How do I disable this feature?
     
    RichardMcGrew, Oct 10, 2020
    #2
  3. ADITYABAHL19
    adityabahl19 Win User
    Precision Touchpad

    Is there a way to get Precision Features without Precision Touchpad on Synaptics through maybe a Registry Alteration?
     
    adityabahl19, Oct 10, 2020
    #3
  4. ADITYABAHL19
    adityabahl19 Win User

    Precision touchpad feature disappeared on XPS13 9360

    Precision Touchpad

    I have used this method but the touchpad stops working when I install the driver. When I use update driver software, it updates to the Dell Touchpad and precision features work but stop working when I reboot or wake my PC from sleep. I don't know how but
    Earlier I had Precision Touchpad on the same Laptop.
     
    adityabahl19, Oct 10, 2020
    #4
Thema:

Precision touchpad feature disappeared on XPS13 9360

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