Windows 10: Premium Game Package

I know this was asked back in 2020 but I hope things have changed. I have paid for the Premium for Microsoft Solitaire and casual games. What games does this cover? I get ads on Mahjong and Wordament but not on other games such as Jewel 2, Bubble, and Solitaire. Which games are covered by my premium payment?

:)

 

premium gaming account

Hi Kathryn,

There a corrupted profile is one of the possible reasons why you are seeing ads before playing games even your profile has a subscription or a premium account. To help you resolve this concern, I need to gather more details. Kindly answer the questions below:

• When did the issue start?
• Are you experiencing this concern with all of your games?
• Have you made any changes on your computer prior to this concern?
• What are the troubleshooting steps you have done so far?
• Have you tried uninstalling and reinstalling the affected game?

In the meantime, I suggest that you perform the troubleshooting steps below:

Step 1: Run the troubleshooter for Windows apps using the link below. This can help remove problems with an app from Microsoft Store.

Click here

Step 2: Check for updates for apps and games from Windows Store. Kindly click the link below to proceed:

Check for updates for apps and games from Windows Store

Step 3: Delete Temporary files. This will help delete temporary files that have been stored on your computer.

1. Click Start and click Settings.
2. Select System.
3. Select Storage.
4. Select This PC.
5. Click Temporary files.
6. Choose Temporary files.
7. Click Remove files.

Step 4: Reset the game from the Settings menu.

1. Click Start and click Settings.
2. Select System.
3. Select Apps and features.
4. Find the game and click Advanced options.
5. Click Reset. You need to restart your computer to let the changes take effect.
   

Kindly update us with the results, so that we can assist you further.

 

premium gaming account

I am seeing ads before playing games. I have a Premium account and should not see this. I don't see any previous listing for this problem

 

premium card games

On February 18, 2020 I paid $19.94 for the Premium package for the microsoft card games. You have taken away this designation and I am now getting ads. Please fix this.