Windows 10: "Premium" Xbox Live Account - Part of O365 Subscription or Add-on Cost?

Discus and support "Premium" Xbox Live Account - Part of O365 Subscription or Add-on Cost? in Windows 10 Software and Apps to solve the problem; OK, at a prompt to play the MS Solitaire Collection, I clicked ok. Immediately, I'm prompted for a name and then told I have a week free of premium.... Discussion in 'Windows 10 Software and Apps' started by MarkingTime, Jul 18, 2020.

  1. MARKINGTIME
    MarkingTime Win User

    "Premium" Xbox Live Account - Part of O365 Subscription or Add-on Cost?


    OK, at a prompt to play the MS Solitaire Collection, I clicked ok. Immediately, I'm prompted for a name and then told I have a week free of premium. Is this free or included in my O365 subscription? I do not want to pay for this and am a bit unhappy to have this automagically set up for me in what appears to be something I will be paying for when I had no such intention.


    A hand with figuring this out would be welcome - there certainly was nothing in any of the resulting configuration screens or "Help"


    Thanks!

    :)
     
    MarkingTime, Jul 18, 2020
    #1
  2. SPIRITX MS MVP
    SpiritX MS MVP Win User

    Cancelling Xbox Live subscription.

    Hi,

    For most Xbox issues :

    The Microsoft Community (formerly Answers) has no influence on XBox or XBox Live

    so you need to contact them.

    XBox - Support

    Xbox Support

    XBox - Contact Us (Support)

    Xbox Support

    XBox - Support Forums - and My XBox (on upper right)

    Results in Xbox - Microsoft Community

    Xbox Support phone number
    • Toll free: (800) 4MY-XBOX or (800) 469-9269
    Hours of Operation: 600h to 2200h / Pacific Standard Time / everyday

    International (Direct Dial to U.S.A): 425-635-7180

    XBox LIVE - Service Status

    Xbox Support

    Manage XBox Live Account

    Xbox Support

    Troubleshoot XBox Live Sign-in Problems

    Xbox Support

    Xbox Live - Account Suspension Case Review

    http://forums.xbox.com/xbox_support/xbox_360_support/f/41/t/2023560.aspx

    Xbox Live - Policy & Enforcement - Case Review

    https://enforcement.xbox.com/Home/HowTo#sub-topic0-6

    Xbox - Feedback

    http://xbox.uservoice.com/

    Hope this helps.

    --------------------------------------------------------------------------------------------

    Rob Brown -
    Microsoft MVP     <- profile - Windows and Devices for IT : Bicycle - Mark Twain said it right.
     
    SpiritX MS MVP, Jul 18, 2020
    #2
  3. BILL SMITHERS
    Bill Smithers Win User
    Xbox live subscription

    Hi,

    Questions about Xbox are outside the scope of this Community.

    I suggest that you read the information below and repost in the correct Xbox Forum.

    Xbox Forums directory

    @@@@@@@@@@@@@@@@@@@@@@@@@@@@

    Xbox Support Home:
    Xbox Support

    For general support questions, visit the
    Xbox Support Forums

    @@@@@@@@@@@@@@@@@@@@@@@@@@@@

    Some general information for Xbox, etc. that may assist you:

    [*]

    For help with Enforcement Actions/Suspensions:
    Enforcement.Xbox.com.

    [*]

    [*]

    For Xbox Live Policy & Enforcement Team Case Review:
    Xbox Enforcement | How Do I

    [*]

    [*]

    For help with your console hardware and accessories:
    Accessories - Xbox Support

    [*]

    [*]

    For help connecting to Xbox Live:
    Xbox 360 Can't Connect to Xbox Live - Xbox Support
    or Xbox 360 Network Connection Help | Troubleshoot Xbox Live
    ...     or
    Xbox Live Not Working | Fix Xbox Live Connection Problems

    [*]

    [*]

    For help purchasing or downloading items on your console:
    How to Find Games and Game Content After You Redeem a Code ...,

    Store - Xbox Support

    [*]

    [*]

    For help with your Xbox Live account:
    Manage account - Xbox Support or
    Manage Your Subscription on Xbox 360 - Xbox Support

    [*]

    [*]

    For help with Xbox Games questions:
    Xbox One Games or
    Xbox 360 Games.

    [*]

    [*]

    For help with Xbox Rewards: Xbox Rewards | Xbox Live – Xbox.com
    - Xbox Support,
    Xbox Live Rewards,
    FAQs - Xbox Live Rewards

    [*]

    [*]

    For help with Promotions/Sales:
    Sales & Specials | This Week's Xbox Live Deals or
    Deals with Gold | Xbox Live

    [*]

    [*]

    For help with Xbox on Windows:
    Getting started - Xbox Support

    [*]

    [*]

    For Xbox Subscriptions Billing, etc.:
    Xbox subscriptions - Xbox Support

    [*]

    [*]
    For Xbox suggestions, to submit your idea, or vote on others:
    Xbox Feedback

    [*]

    [*]
    Cheers.
     
    Bill Smithers, Jul 18, 2020
    #3
  4. SPIRITX MS MVP
    SpiritX MS MVP Win User

    "Premium" Xbox Live Account - Part of O365 Subscription or Add-on Cost?

    XBox Live Account

    Hi,

    For most Xbox issues :

    The Microsoft Community (formerly Answers) has no influence on XBox or XBox Live

    so you need to contact them.

    XBox - Support

    Xbox Support

    XBox - Contact Us (Support)

    Xbox Support

    XBox - Support Forums - and My XBox (on upper right)

    Results in Xbox - Microsoft Community

    Xbox Support phone number
    • Toll free: (800) 4MY-XBOX or (800) 469-9269
    Hours of Operation: 600h to 2200h / Pacific Standard Time / everyday

    International (Direct Dial to U.S.A): 425-635-7180

    XBox LIVE - Service Status

    Xbox Support

    Manage XBox Live Account

    Xbox Support

    Troubleshoot XBox Live Sign-in Problems

    Xbox Support

    Xbox Live - Account Suspension Case Review

    http://forums.xbox.com/xbox_support/xbox_360_support/f/41/t/2023560.aspx

    Xbox Live - Policy & Enforcement - Case Review

    Xbox Enforcement | How Do I

    Xbox - Feedback

    http://xbox.uservoice.com/

    Hope this helps.

    --------------------------------------------------------------------------------------------

    Rob Brown -
    Microsoft MVP     <- profile - Windows and Devices for IT : Bicycle - Mark Twain said it right.
     
    SpiritX MS MVP, Jul 18, 2020
    #4
Thema:

"Premium" Xbox Live Account - Part of O365 Subscription or Add-on Cost?

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