Windows 10: Pressing restart doesn't work Windows 11

I can shutdown my system just fine, but restarting just closes all apps and leaves a black screen while pc still keeps running. I can't even access the Windows Troubleshoot menu with SHIFT + Restart. If I pressed restart, the only thing I could do is to force shutdown computer and power it on again, and it would power back to Windows.I also sometimes get CRITICAL_PROCESS_DIED bsod's.How should I go on about fixing this?

:)

 

Windows doesn`t start. Authomatic repair doesn`t work.

Thanks again!!

I`m sorry I had not noticed that the text on the picture was in spanish. It says that windows has replaced some damaged clusters in "name" file and "directory". Then, at the end "an unspecified error occurred (75736e6a726e6c2e 4f6)".

I`ll do it and I`ll be updating this thread when I have the report.

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I ran SeaTools. These are the results:




Does it mean my HDD is useless?

 

Windows doesn`t start. Authomatic repair doesn`t work.

Thanks for your answer, ken!

I deleted all my data. I had have it backed up.

I did a clean installation using the windows media creation tool (usb option).

No, I didn`t. I thought a clean installation would solve the problem.

After posting my previous message, I did it.





After chkdsk, I close cmd and tried to boot and the laptop just turned it off. This morning I`ve restarted it and automatically windows did a repair. Windows has booted and it seems that the repair tool has removed chrome and acrobat pdf reader (the only two programs I had installed after reinstalling windows).

Now Windows is installing updates and restarting my lapop, I`m kind of frightened. I don`t want it to happen again. Anyhow, I want to know what has brought the issue

I`ve been looking for information about the error code at the end of the picture and I didn`t get anywhere.

 

Windows Edge still doesn`t work correctly

Hi Graham,

Thank you for posting your reply.

I suggest you to run the 'Internet Explorer Performance' troubleshooter by following the steps below:

• Type 'Troubleshooting' in the search box and press Enter.
• Click on View All on the top left pane.
• Click on Internet Explorer Performance and follow the on screen prompts for troubleshooting.

Hope the information is helpful.