Windows 10: Prevent Windows from unpluging USB devices on sleep

I'm running Windows 10 [0] via Apple Boot Camp on a 2016 Macbook Pro. I have display [1] connected to my MBP over the certified TB3 cable. That display has a built-in USB Hub with USB-C ports. My Logi Bolt receiver is connected to the hub and a mouse and keyboard are paired to this receiver.My problem is that Windows unplugs the Hub and all devices on sleep [2], but does not re-plug them on wake [2]. I have tried the following to no avail:- Adjusted the advanced Power Plan settings to disable USB selective suspend- Disallowed Windows from suspending pretty much all devices via Device ManagerIn

:)

 

USB Audio Device Preventing Sleep (Windows 10)

Background

I have been having issues with my computer not entering sleep and also waking from sleep since Window 8.1. I had hoped that Windows 10 would resolve these issues, but unfortunately this is not the case. I had noticed that the problem would occur whenever my headset (Hyper X Cloud II) was plugged in, but it was not exclusively occurring when plugged in.

I recently got extremely fed up with my computer waking from sleep very consistently and decided once again to try and solve the problem.

Attempted Fixes

To start off, in Power Management:

• Disabled wake timers
  
• Enabled USB selective suspend
  
• Set the computer sleep time to 1 minute of inactivity to see if any changes had an effect
  

To identify the cause of what's keeping the computer from waking I used powercfg in an elevated command prompt:

Which returns the following:

What I had noticed with my headset was confirmed by the USB Audio Device entry under system. If I unplugged my headset, both the USB Audio Device and the Legacy Kernel Caller entries were gone upon running powercfg -requests again.

The problem still persisted after unplugging the headset. So I then ran the following command to prevent the Realtek High Definition Audio driver from preventing sleep.

This did in fact allow my computer to enter sleep. Upon plugging in my headset again, the problem came back. So naturally I executed REQUESTSOVERRIDE again for the related headset drivers:

Unfortunately this did not fix the problem. To ensure that my REQUESTSOVERRIDE command took effect I ran:

Which did show that my override requests were in effect:

After this I tried:

• Using Device Manager and ensuring every USB port was permitted to turn off devices in order to enter sleep
  
• Uninstalling the Hyper X Cloud II device and reinstalling
  
• Confirming the powercfg -requests entries with powercfg -energy report
  
• Control Panel -> Sound -> Headset Earphone-> Advanced and unticked "Allow applications to take exclusive control of this device"
  

TL;DR

How can I prevent my USB Audio Device (in this case Hyper X Cloud II Headset) from preventing my computer to enter sleep?

I have used powercfg -REQUESTSOVERRIDE to remove all entries that come up in powercfg -requests and ensured in Device Manager that all USB ports are able to turn off devices to allow the computer to sleep.

 

BSOD on sleep and unplugging USBs


Hi, I recently installed Windows 10 and have been experiencing frequent BSOD ever since. I get them when I put my computer on sleep when I leave my desk or when it goes to sleep automatically. It was also happening when I unplug my USB splitter (which was not a problem in Windows 7). I can avoid the USB problem by unplugging devices one by one, but the other issue is a real problem. *Sick

I also have an SD card and almost always use an additional monitor (with the latest drivers), if that's helpful.

Thanks

 

USB device is not removable and cannot be ejected or unplugged

Hi Ai-Ling,

Appreciate the troubleshooting steps that you have tried. I suggest you run Hardware Troubleshooter and check as it is an automated tool which checks the hardware connected to the computer for any known issues and provides the details on how to fix
them. Follow these steps to run the troubleshooter.

• 
  Type Troubleshooting in the search bar and press “Enter”.
  
• 
  In the “Troubleshooting” window, click on “View All” on the left pane.
  
• 
  Click on “Hardware and Devices”.
  
• 
  Click on “Advanced” and then click on “Run as Administrator”.
  
• 
  Click “Next” and follow the on-screen instructions to complete the troubleshooting process.
  

I also suggest you to Disable & Enable all USB controllers and check if it helps.

• 
  Click Windows key + R, type
  devmgmt.msc and press Enter.
  
• 
  Expand Universal Serial Bus Controllers.
  
• 
  Right-click every device under the Universal Serial Bus Controllers mode, and then click Disable one at a time.
  
• 
  Restart the computer, and then enable the USB controllers.
  

Update USB Controllers: To update the USB Controllers from Device Manager follow these steps.

• 
  Go Select Device manager.
  
• 
  Double Click on USB Controllers to expand.
  
• 
  Right click on the USB Controllers that is listed and select
  Update.
  

How to Install and Update drivers in Windows 10

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Let us know how it goes, we’ll be glad to assist.