Windows 10: Preview pane issues in Windows 10

I have an issue where I can only view .docx files in the preview pane with Office 365 64 bit installed but I can not view .msg files. If I remove Office 365 64 bit and installed Office 365 32 bit I can view .msg files in the preview pane but not .docx files. Is there a solution to be able to view both?

:)

 

Video in the preview pane

Aileen,

Thank you so much for your reply.

What I really need to know is how get the video to play in the preview pane. Prior to Windows 10, this worked wonderfully and was an asset. Now, it requires making changes to the Windows registry - not recommended due to the enormous amount of issues with
Windows 10.

Any other suggestions?

 

Preview pane not functional / causing system issues

Hi,

We can see here that you're having an issue with using the preview pane for File Explorer. Since using the preview pane affects the CPU usage when trying to view Office files, we could suggest that you changed your File Explorer View setting into the Navigation
pane by performing the following steps:

• Open File Explorer.
• Click on the View tab.
• Select Preview pane to remove it from being highlighted.

Once done, try to open files using Office apps and check if this helps your Surface Pro 4 works fine.

We look forward to your reply.

 

Preview pane doesn't work in Windows 10

Hi RuthZekowski,

Thank you for posting your question in the Microsoft Community.

1. Are you facing issue with all your files or any particular files?
   
2. Which version of Windows you are using?
   
3. Since when are you facing this issue?
   

The Preview pane shows the contents of certain files selected in File Explorer. For images, it is a thumbnail preview.

If you are unable to preview in File explorer, I suggest you to try the below steps.

1. Open a new File Explorer window and click the View tab from the ribbon toolbar.
   
2. Click Options, and then click Change folder and search options to open Folder Options dialog.
   
3. Check the Show preview handlers in preview pane box, and click/tap on OK.​
   
   
   

Please reply for all the required information to help you further.



Hope it helps.